Overview
Remote
$85
Contract - W2
Contract - Independent
Job Details
Job Title: Infrastructure Operations Onboarding Engineer
Job Type: Contract-to-hire
Worksite Location: Fully Remote
Industry: IT Services and IT Consulting
Contract Hourly Compensation: $60.00 - $85.00 (W2), based on experience and credentials
Salary Conversion: $120,000 - $180,000, based on experience and credentials
Employee Benefits
Overview:
Vaco is seeking an experience Infrastructure Operations Onboarding Engineer that has prior experience working in the MSP Space, in client facing capacities. This role will be a new addition to a growing team that configures infrastructure in the clients environment to be added into monitoring services, to include, Server, Network, Backup, Storage, Virtualization Services, Data Protections, and other infrastructure services. This role will work in a fully remote capacity, in which the ideal candidate will be autonomous, customer-oriented, and thrive in a dynamic, fast-paced setting. Candidates must also be able to pass a criminal background check and drug screen and must be legally eligible to work in the United States, as our client is unable to sponsor at this time.
**Vaco is not seeking third-party support to aid in filling this role.
Job Scope:
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individuals skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the companys 401(k) retirement plan.
Job Type: Contract-to-hire
Worksite Location: Fully Remote
Industry: IT Services and IT Consulting
Contract Hourly Compensation: $60.00 - $85.00 (W2), based on experience and credentials
Salary Conversion: $120,000 - $180,000, based on experience and credentials
Employee Benefits
- 401(k) Retirement Plan with Employer Match
- Medical, Vision, Prescription, Telehealth, & Dental Plans
- Life & Disability Insurance
- Unlimited Paid Time Off
Overview:
Vaco is seeking an experience Infrastructure Operations Onboarding Engineer that has prior experience working in the MSP Space, in client facing capacities. This role will be a new addition to a growing team that configures infrastructure in the clients environment to be added into monitoring services, to include, Server, Network, Backup, Storage, Virtualization Services, Data Protections, and other infrastructure services. This role will work in a fully remote capacity, in which the ideal candidate will be autonomous, customer-oriented, and thrive in a dynamic, fast-paced setting. Candidates must also be able to pass a criminal background check and drug screen and must be legally eligible to work in the United States, as our client is unable to sponsor at this time.
**Vaco is not seeking third-party support to aid in filling this role.
Job Scope:
- Draft and maintain detailed technical documentation for client environments and procedures.
- Integrate customer IT systemssuch as networks, servers, storage platforms, backup solutions, data protection tools, and hyperconverged technologiesinto our monitoring infrastructure.
- Provide ongoing updates regarding the status of assigned implementation and transition activities.
- Monitor and verify infrastructure stability and performance, ensuring systems align with best-practice configuration standards.
- Act as a senior technical advisor and assist with escalated issues related to monitoring within the service delivery team.
- Work in collaboration with Project Managers to ensure timely onboarding and milestones to ensure a positive client onboarding experience.
- Bachelors degree in Information Systems, Computer Science, or a comparable field, or equivalent professional experience and credentials.
- 3+ yearsof experience working within client-facing or consulting capacities within the MSP Managed Services Provider, IT service providers, or consulting of IT services.
- 8+ years of experience managing and troubleshooting enterprise-level Windows and/or Linux environments.
- 8+ years of experience in infrastructure support services dealing with DNS, DHCP Active Directory, and certificate-based authentication
- At least 3+ years of experience working with system performance and monitoring platforms such as LogicMonitor, Elastic, SolarWinds, ElastiFlow, ServiceNow (ITOM, MID Server), or BeyondTrust.
- Outstanding communication skillsboth spoken and writtenwith a proven ability to work well across various organizational levels.
- Demonstrated ability to operate with a customer-first mindset, ensuring high satisfaction through effective service delivery.
- Comfortable communicating with stakeholders via email, calls, or face-to-face interactions, along with strong experience in creating technical documentation.
- Able to juggle multiple initiatives, collaborate within a team, and respond quickly to shifting priorities.
- Brings a proactive mindset and a sense of urgency to resolving technical challenges and improving systems.
- Self-driven, with the ability to navigate tasks independently and efficiently prioritize under pressure.
- Competency in Linux system administration is preferred.
- Prior experience working within AWS or Azure Cloud Services a plus
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individuals skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the companys 401(k) retirement plan.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.