Job role: Capacity Manager/Planner || Multiple Locations: Charlotte, NC / Plano, TX / Richmond, VA / Jersey City, NJ

Job role: Capacity Manager/Planner

Multiple Locations: Charlotte, NC / Plano, TX / Richmond, VA / Jersey City, NJ

Skills:
Must have: Capacity Management, financial services background, Jira, strong communication skls
Nice to have: Performance testing, Infrastructure, infrastructure/hardware production support (CPU, memory, server utilization, etc)

Interviews: typically 1 & done interview

Work will include:
BVI / Demand gathering initial efforts to be focused on existing data and will expand to AITs for creation.
Focus will be primarily assisting Global Markets Production Support Capacity owners in bringing in new AITs
Candidate will assist with multiple applications onboarding and have a specific set of deliverables around Performance and Capacity
Includes Risk and Regulatory Management, Information Security Generalist Skills, Information Security Management
Candidate will be required to review technical application documentation in an effort to identify potential capacity impacts alongside Markets Production Support owners.
Candidate will work with Production Support owners to collectively assist in providing forecasts and models for performance and capacity of impacted components.
Once performance testing is underway, the candidate will review saturation test results and artifacts (e.g., AppDynamics, DynaTrace, Splunk, SAR/vmstat, application logs and Performance Center results) to measure and interpret capacity thresholds/limits.
The candidate will provide support and consulting to the Production Support owners for the application(s) in question.

Experience/ Preferred Skills:
Minimum experienced greater than 3-5 years of IT Capacity Management
Demonstrate knowledge of capacity planning methodologies.
Demonstrate knowledge of mathematical/statistical and quantitative analytics
Demonstrate knowledge of ITIL capacity management best practices COBIT framework.
The candidate will be expected to foster a culture of support and knowledge sharing.

Desired Experience with:
Infrastructure architecture
ITSM
AppDynamics/Dynatrace
Splunk
Operating System Performance Measurement Tools (SAR/PerfMon)
True Sight Capacity Optimizer
Agile Framework Jira/Confluence