LMS Administrator - Remote

Software Guidance & Assistance, Inc., (SGA), is searching for an LMS Administrator for a Contract assignment with one of our premier Healthcare clients in Los Angeles, CA. . (100% REMOTE PST HOURS)

Responsibilities :

• Daily Customer Inquiries and Support Requests (2-3 hours/daily)
• Competency Tracker
• Training Compliance Dashboard (Tableau)
• Transcript Report Requests
• Assist HR Tier 1 team in answering the above questions
• Compliance Training Upload Requests (1x/every 2-3 months)
• Monthly catch-up assignments (1x/month)
• Upload Nursing Orientation Rosters to Cornerstone (2-3x/month)
• Quarterly Chief/Chair Training Compliance Report (1x/quarter)
• Nursing Certification/Degree Magnet Close-out (2x/year)
• DLW bulk import of nursing certification and degrees to Cornerstone Resume page due at the end of every June and December
• Admin role request for updating Cornerstone Resume and access to Nursing Certification and Education Report in Reporting 2.0
• Training Transcript Report Requests (1-2x/week)
• Training Assignment Request for Other Mandatory Trainings (Varies)
• Chaperone Trainings
• Mandatory Physician Billing Compliance Training for new providers
• Office of Compliance Services HIPAA Privacy Re Training
• Monthly mandatory calls
• Competency Tracker Inquiries (1-2 hours/week)
• Troubleshooting issues for Observation Checklist providers

Required Skills:

• Excel formula skills (especially VLOOKUP)
• Cornerstone LMS expert (SumTotal experience a plus)
• Customer Service Etiquette
• Strong communication skills

Preferred Skills:

• Cornerstone Performance Observation Checklists
• E-Learning development skills a plus but not required (Adobe Captivate and Articulate (Storyline and Rise 360))
• HR Case Management system experience preferred (e.g. ServiceNow HRSD)

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.
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