Lead Analyst, Reward IT

  • Posted 20 hours ago | Updated 20 hours ago

Overview

Remote
$50 - $54
Contract - W2
Contract - 12 Month(s)
No Travel Required

Skills

Loyalty Program
Fiserv
Data Warehouse
Credit Cards
Auditing
Corrective And Preventive Action
DMM
Payments
Project Management
Process Management
Reporting
IDP

Job Details

100% REMOTE
Location : Any US; Slight preference to EST
Duration: 12 months w/ possible (likely) extensions

MUST HAVE:: Strong demonstration of First Data Fiserv/First Data systems experience; looking for minimum of 2 years hands on experience.

Role Summary/Purpose:
The Lead Analyst, Reward IT is responsible for the wing-to-wing process management and operational execution of assigned Client Loyalty programs.

Essential Responsibilities:
Design loyalty strategies, programs and statement messaging to support client requirements.
Set-up Loyalty program operational rules in conjunction with the Client Systems Services (CSS) team and/or vendor personnel.
In conjunction with the Client IT Testing Team, test ongoing Loyalty programs and Loyalty promotional offers prior to live implementation.
Monitor loyalty promotions in production and provide the CSS Parameter Review Board with validation results.
Learn existing and newly developed capabilities of the various ClientLoyalty platforms.
Utilize Data Warehouse and First Data resources to provide Reward program reporting for internal and external customers
Monitor and audit key Reward process control points to insure high quality run operations. Initiate corrective action as directed.
This position can be based in a remote office
Other duties as assigned

Qualifications/Requirements:
Bachelor s degree and minimum of 2 years of IT experience or, in lieu of degree, HS diploma and minimum of 4 years of IT experience
Minimum 3 years of experience working in the credit card or payments industry
Minimum of 2 years of hands on experience with First Data systems

Desired Characteristics:
First Data systems experience including DMM, IDP and AFP.
Hands on experience with First Data Rewards systems or other credit card loyalty programs
Credit card Loyalty programs experience
Proven experience effectively interfacing with cross-functional teams
Strong project management skills
Strong Quality orientation/skill set
Strong client orientation
Strong problem solving skills
High level of initiative

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