Logistics Customs Operations

Idexcel s client is looking for a Customs Entry Writer to join their team on a Contract basis

Job Title: Customs Entry Writer

Location: Plano, TX - 75075

Duration: 12 Months Contract

Job Summary:

• Process assigned customs entry documents and related filings accurately and in a timely manner, including ISF and Customs Entry filing
• Maintain and update customer/importers profiles
• Determine and track duties and taxes payable; process payments on behalf of clients
• Handle accounting processes as they apply to CHB including the issuance of invoices to customers or overseas offices as well as the processing of payment requisitions
• Ensure maximum customer service satisfaction through interaction with clients and other company business units; provide timely responses to customer inquiries and status requests
• Notify management of any customer complaints or entry discrepancies and provide suggestions to resolve issues
• Review and distribute documentation to ensure regulatory compliance of participating government agencies
• Interact with Customs and other government agencies as needed
• Adhere to regulatory compliance and procedures/productivity standards
• Support other team members with accounts and workload on day-to-day operations
• Assist with the creation of client SOPs
• Other duties as requested

• 3+ years of Entry Writing experience for the Staff
• 5+ years of Entry Writing experience for the Senior Staff
• 5+ years of Logistics, Freight, International Transportation, and Customs related experience
• High School Diploma or GED required; Bachelor Degree preferred
• Ability to identify when escalation is needed to find a resolution on an existing problem
• Ability to work in a fast paced environment
• Ability to do multi-task to ensure daily brokerage operations are successfully completed
• Ability to create and maintain professional relationships with customers
• Possess excellent written and verbal communications and analytical skills
• Possess strong cross-functional teamwork, collaboration and interpersonal skills
• Detail oriented
• Knowledge of US Customs and other Government Agency Requirements
• Proficient in Microsoft Office: especially Excel, Word, PowerPoint, Outlook

About IDEXCEL, INC

Idexcel is a global staffing and IT services organization, with a mission to bring great people and great organizations together. Our diverse client base represents a wide range of industries, including technology, telecom, insurance, healthcare, manufacturing, banking & financial services, food & commodities trading and federal organizations. Our teams of experienced recruiters directly work with client companies seeking exceptional people to help with their business initiatives.

Idexcel, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law.