MS Dynamics 365 Engineer

We are

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets.

Our challenge

We are seeking a highly skilled MS Dynamics 365 Engineer Engineer to join our dynamic team. The ideal candidate will have extensive experience in configuring and customizing D365 CE solutions, integrating with external systems, and developing complex components to meet business needs.

Note: Candidate has to be in United States

Key Responsibilities:

• Configuration & Customization:
• Configure and customize Dynamics 365 Customer Engagement modules to align with business processes, including form modifications, workflows, and business rules.
• Development & Scripting:
• Develop JavaScript (JS) and C# code for client-side and server-side customizations, plugins, workflows, and custom actions.
• External Integrations:
• Design and implement integrations with external systems such as Exchange (Outlook, Teams) to enhance functionality and productivity.
• Security & Compliance:
• Work hands-on with security models, including security roles, field security, and access management to ensure data integrity and compliance.
• Component Development:
• Develop and deploy PowerApps Component Framework (PCF) controls, complex plugins, and custom actions to extend D365 capabilities.
• Independence & Requirement Gathering:
• Work independently to analyze business requirements, suggest solutions, and implement them effectively.
• Risk Management:
• Proactively identify potential risks and communicate them timely to prevent issues during the development lifecycle.

Qualifications & Skills:

• Proven experience with MS Dynamics 365 Customer Engagement (CE) modules.
• Strong configuration and customization skills within D365 CE.
• Proficiency in JavaScript and C# development.
• Hands-on experience integrating D365 CE with external systems like Exchange, Outlook, and Teams.
• Deep understanding of security models, including role-based security and field-level security.
• Experience with PowerApps Component Framework (PCF) development.
• Expertise in developing complex plugins and actions.
• Ability to work independently, manage multiple tasks, and deliver solutions on time.
• Strong analytical, problem-solving, and communication skills.

We offer:

• A highly competitive compensation and benefits package.
• A multinational organization with 58 offices in 21 countries and the possibility to work abroad.
• 10 days of paid annual leave (plus sick leave and national holidays).
• Maternity & paternity leave plans.
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
• Retirement savings plans.
• A higher education certification policy.
• Commuter benefits (varies by region).
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world s leading tier-one banks, financial institutions and insurance firms.
• A flat and approachable organization.
• A truly diverse, fun-loving, and global work culture.

S YNECHRON S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative Same Difference is committed to fostering an inclusive culture promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.