MS Dynamics Lead Consultant

Job Description:
MS Dynamics Lead Consultant
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a MS Dynamics Lead Consultant to join our team.

Role Responsibilities
Lead the development and enhancement of the Project Operations module using Agile methodologies, ensuring solutions align with business objectives.
Update and maintain standard operating procedures and protocols for system use and troubleshooting.
Conduct complex troubleshooting and lead incident resolution related to Dynamics 365 implementations.
Support the release process for platform and product enhancements, ensuring smooth rollouts to internal clients.
Gather requirements, develop customer stories, and document processes, ensuring clear communication between technical and business teams.
Participate in the entire change management lifecycle, from requirement gathering to support post-implementation.
Ensure system security is in line with Information Security standards.
Stay abreast of the latest trends and features in MS Dynamics and related technologies, seeking ways to improve business outcomes through innovation.

Requirements:
Minimum 5+ years of experience
As a MS Dynamics Operations Developer you will collaborate with functional leaders to assess and define the organization s Dynamics 365 needs, focusing on solution design and deployment.
Well versed with Support roles, like customer support, technical support, or support staff, involve assisting users or customers with their issues, providing guidance, and ensuring a positive experience.
3 years experience supporting Triage Tickets
Good knowledge of keeping Runbooks updated
5 years experience with MS Dynamics Experience
5 years experience with Service Now
3 years Admin experience and 3 years configuration experience
5 years experience with SQL Server Integration Services
5 years experience with Azure Data pipelines, Azure Data factory and Azure Lakes
Minimum 2 years Health insurance experience

About NTT DATA:

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is ($80.00 - $88.00/Hour). This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.

NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you d like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.