Overview
On Site
80k - 90k
Full Time
Skills
Customer Facing
Servers
Managed Services
Microsoft Windows
MSP
IT Service Management
VLAN
Communication
Organizational Skills
Management
Customer Relationship Management (CRM)
Migration
Network
Microsoft Office
Microsoft Azure
ITIL
Cyber Security
Regulatory Compliance
HIPAA
System On A Chip
Project Coordination
Account Management
Microsoft Operating Systems
Microsoft Windows Server
Computer Networking
Firewall
Virtual Private Network
Routers
Switches
ConnectWise
Workflow Optimization
Technical Support
Collaboration
Escalation Management
Insurance
SAP BASIS
Job Details
Are you a technically savvy, client-facing professional with a strong background in servers, networking, and infrastructure? A growing Managed Services Provider (MSP) based in the Philly suburbs is looking for a MSP Client Coordinator to join their team onsite. This is a contract-to-hire role offering long-term growth within a stable and innovative IT services company. The ideal candidate will bring hands-on technical experience with ConnectWise, Windows-based environments, and core networking infrastructure, alongside excellent client relationship management skills.
Required Skills & Experience
Tech Breakdown
40% Windows Server & Infrastructure Support
30% Networking (Firewalls, VPNs, Routers/Switches)
30% ConnectWise Administration & Workflow Optimization
Daily Responsibilities
50% Hands-On Technical Support & Troubleshooting
30% Client Coordination / Project Oversight
20% Internal Team Collaboration & Escalation Management
The Offer
You will receive the following benefits:
Medical, Dental, and Vision Insurance
Vacation Time
Stock Options
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
Required Skills & Experience
- 3+ years working in or with an MSP or IT services provider
- Strong experience with ConnectWise (Manage, Automate, Control)
- Proficient in Windows Server (2016/2019/2022) administration
- Hands-on experience with networking (firewalls, switches, VLANs, VPNs)
- Solid understanding of infrastructure monitoring and ticketing systems
- Excellent communication and organizational skills
- Ability to manage multiple client relationships simultaneously
- Experience with server migrations or network redesign projects
- Knowledge of Microsoft 365 and Azure environments
- Exposure to ITIL processes or certifications
- Familiarity with cybersecurity frameworks or compliance (HIPAA, SOC 2, etc.)
- Previous experience with project coordination or account management
Tech Breakdown
40% Windows Server & Infrastructure Support
30% Networking (Firewalls, VPNs, Routers/Switches)
30% ConnectWise Administration & Workflow Optimization
Daily Responsibilities
50% Hands-On Technical Support & Troubleshooting
30% Client Coordination / Project Oversight
20% Internal Team Collaboration & Escalation Management
The Offer
You will receive the following benefits:
Medical, Dental, and Vision Insurance
Vacation Time
Stock Options
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.