Madison, WI - IT - DPI - Libraries and Technology - N/A - Technical Writer I - N/A

Overview

On Site
BASED ON EXPERIENCE
Full Time
Contract - W2
Contract - Independent

Skills

DPI
Supervision
Customer Service
Documentation
Collaboration
Training
Technical Writing
Communication
Customer Experience
Productivity
Content Management Systems

Job Details

Title: Technical Writer I

Location: Midwest Region (Hybrid)
Employment Type: Contract

Compensation
Pay Range:TBD

Description:
* Responsible for creating and maintaining user-facing documentation and training materials.
* Communicate complex information to customers in an accessible manner.
* Work under general supervision to support customer service efforts.
* Collaborate closely with product owners and subject matter experts.
* Participate in occasional in-person events.
* Position allows for remote work with some on-site requirements.
* Must be a resident of the Midwest region.

Key Responsibilities:
* Create and maintain comprehensive documentation for applications and services.
* Ensure all user-facing materials are up-to-date and accessible.
* Collaborate with team members to gather and disseminate technical information.
* Support the development of training materials for end-users.

Qualifications:
* 1-3 years of experience in technical writing or related field.
* Strong written and verbal communication skills.
* Proficiency with office productivity software.
* Ability to understand and document customer experience processes.

Core Technologies:
* Office Productivity Software | Content Management Systems

Contact Information:
Gaikwad Shambu,

Benefits:
Learn more about our benefits offerings here

EEO Statement:
Learn more about our EEO policy here

#LI-GS1

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.