Overview
On Site
Full Time
Skills
Customer satisfaction
People management
Content creation
Training
Productivity
Data
Strategy
FOCUS
Coaching
Metrics
Turnover
Creativity
Leadership
Management
Video
Value engineering
Job Details
Job Description
The Manager, Dealer Training & Productivity (Model e, Ford Pro or Lincoln)
We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves?
The Global Dealer Training & Productivity team helps dealers work smarter, not harder, with targeted training, data, strategy and more. Together, our team:
Ensures dealers have the content and training they need when they need it. Our focus is delivering unified coaching, a data-driven ecosystem and new productivity technologies so the right content, by the right people, reaches them at the right time.
Helps dealers become more strategic in diagnosing gaps and developing solutions
Equips dealers with what they need to succeed and help them develop into trusted advisors to customers
Works with dealers to improve business metrics, lower turnover, and increase customer satisfaction
Responds to a shifting customer base with diverse preferences to transform customer experiences
What you'll do...
We currently have openings for three Manager, Dealer Training & Productivity roles. One supporting Ford Pro, one supporting Model e and one supporting Lincoln.
The Manager, Dealer Training & Productivity (Model e, Ford Pro or Lincoln) will have the primary responsibility of helping us build our on-Demand digital programs for the Dealer Training and Productivity department. This candidate will be dedicated to developing content on Ford and Lincoln vehicles and products, and for Ford and Lincoln dealers and customers. They will help us reimagine how people learn about our vehicles, products, and services. The candidate should be a creative 'outside the box' thinker undaunted by subject matter, audience, or delivery method. They should not be afraid to think big. They should be a maker who can guide and coach their team to follow their inspiration from concept to prototype and into production.
This individual should be equipped with an always expanding creative toolkit, constantly innovating, and looking for the next best way to deliver the training experience. This candidate is passionate about building and delivering leading edge enablement and training programs. They should enjoy managing people and helping them grow into the best version of themselves to meet the vision of tomorrow. They must be engaging, undaunted by the topic, the audience, or the method in which it's delivered. They'll bring creative solutions that match wits within the rapidly changing automotive industry.
The position is Remote, with flexibility to travel as needed.
You'll have...
Bachelor's degree or a combination of education and equivalent experience
5+ years' experience in building and managing of training and enablement programs, including all aspects of the content creation progress, from scoping to building to deploying
2+ years in people management experience, ideally in the training and enablement discipline
1+ years of Experience in delivering programs though modern enablement platforms such as Mindtickle, Brainshark, Allego, Showpad, or similar
Even better, you may have...
Experience creating video-based training programs
The ability to think differently and constantly reinvent
Ability to strategically leverage proficiency data to inform programmatic decisions
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including:
Immediate medical, dental, and prescription drug coverage
Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more
Vehicle discount program for employees and family members, and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year's Day
Paid time off and the option to purchase additional vacation time.
For a detailed look at our benefits, click here:
Please see our Company Profile.
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-.
#LI-Remote
$desc3
The Manager, Dealer Training & Productivity (Model e, Ford Pro or Lincoln)
We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves?
The Global Dealer Training & Productivity team helps dealers work smarter, not harder, with targeted training, data, strategy and more. Together, our team:
Ensures dealers have the content and training they need when they need it. Our focus is delivering unified coaching, a data-driven ecosystem and new productivity technologies so the right content, by the right people, reaches them at the right time.
Helps dealers become more strategic in diagnosing gaps and developing solutions
Equips dealers with what they need to succeed and help them develop into trusted advisors to customers
Works with dealers to improve business metrics, lower turnover, and increase customer satisfaction
Responds to a shifting customer base with diverse preferences to transform customer experiences
What you'll do...
We currently have openings for three Manager, Dealer Training & Productivity roles. One supporting Ford Pro, one supporting Model e and one supporting Lincoln.
The Manager, Dealer Training & Productivity (Model e, Ford Pro or Lincoln) will have the primary responsibility of helping us build our on-Demand digital programs for the Dealer Training and Productivity department. This candidate will be dedicated to developing content on Ford and Lincoln vehicles and products, and for Ford and Lincoln dealers and customers. They will help us reimagine how people learn about our vehicles, products, and services. The candidate should be a creative 'outside the box' thinker undaunted by subject matter, audience, or delivery method. They should not be afraid to think big. They should be a maker who can guide and coach their team to follow their inspiration from concept to prototype and into production.
This individual should be equipped with an always expanding creative toolkit, constantly innovating, and looking for the next best way to deliver the training experience. This candidate is passionate about building and delivering leading edge enablement and training programs. They should enjoy managing people and helping them grow into the best version of themselves to meet the vision of tomorrow. They must be engaging, undaunted by the topic, the audience, or the method in which it's delivered. They'll bring creative solutions that match wits within the rapidly changing automotive industry.
The position is Remote, with flexibility to travel as needed.
You'll have...
Bachelor's degree or a combination of education and equivalent experience
5+ years' experience in building and managing of training and enablement programs, including all aspects of the content creation progress, from scoping to building to deploying
2+ years in people management experience, ideally in the training and enablement discipline
1+ years of Experience in delivering programs though modern enablement platforms such as Mindtickle, Brainshark, Allego, Showpad, or similar
Even better, you may have...
Experience creating video-based training programs
The ability to think differently and constantly reinvent
Ability to strategically leverage proficiency data to inform programmatic decisions
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including:
Immediate medical, dental, and prescription drug coverage
Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more
Vehicle discount program for employees and family members, and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year's Day
Paid time off and the option to purchase additional vacation time.
For a detailed look at our benefits, click here:
Please see our Company Profile.
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-.
#LI-Remote
$desc3