Overview
On Site
Full Time
Skills
Information Systems
Exceed
Service Level
Resource Management
Budget
Presentations
Collaboration
Roadmaps
Systems Engineering
Mentorship
People Management
Network Engineering
VMware Certified Professional
Desktop Management
Microsoft Office
Technical Writing
Scripting
Management
Leadership
Project Management
Analytical Skill
Problem Solving
Conflict Resolution
Decision-making
SD
WAN
Computer Networking
ITIL
Enterprise Architecture
Communication
Job Details
Position Title:
Manager, End-user Engineering
Department:
Information Systems
Job Description:
The Mgr End User Engineering provides technical and managerial leadership in the design, planning, operation, maintenance, and advanced troubleshooting of endpoint administration. This position ensures continuity and alignment of the infrastructure with strategic business requirements and participates in architecting the endpoint infrastructure and in the development of guidelines, procedures, and standards. This position must stay abreast of the latest technological developments to ensure service levels proactively meet or exceed company requirements and service level agreements with key stakeholders and vendors. Administrative duties including resource management, budgeting, presenting team status, and vendor relations are all essential duties.
Essential Responsibilities:
Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.
General Responsibilities:
Minimum Qualifications:
Education: Bachelor's Degree required.
Experience: 5 or more years of experience in voice network engineering with at least 3 years of progressive leadership experience required.
Licensure/Certifications/Registrations Required: One of the following certifications required within 2 years of hire:
Knowledge, Skills and Abilities:
Current OU Health Employees - Please click HERE to login.
OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.
Manager, End-user Engineering
Department:
Information Systems
Job Description:
The Mgr End User Engineering provides technical and managerial leadership in the design, planning, operation, maintenance, and advanced troubleshooting of endpoint administration. This position ensures continuity and alignment of the infrastructure with strategic business requirements and participates in architecting the endpoint infrastructure and in the development of guidelines, procedures, and standards. This position must stay abreast of the latest technological developments to ensure service levels proactively meet or exceed company requirements and service level agreements with key stakeholders and vendors. Administrative duties including resource management, budgeting, presenting team status, and vendor relations are all essential duties.
Essential Responsibilities:
Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.
- Lead the design and architecture of secure and scalable endpoint solutions for the entire enterprise
- Provide leadership, coordination, and communication for projects involving systems solutions
- Develop and maintain policies, architectures, frameworks, roadmaps, and standards that deliver the strategic IT goals, business priorities, and comply with technical and industry/regulatory standards
- Supervise Systems Engineering team to address day-to-day issues and develop and execute longer term initiatives
- Assess emerging industry trends; anticipate and develop strategic solutions
- Participate in Architecture Review Board governance for project solutions
- Mentor and manage team members both technically and professionally to develop a mature team capable of meeting business requirements
General Responsibilities:
- Performs other duties as assigned.
Minimum Qualifications:
Education: Bachelor's Degree required.
Experience: 5 or more years of experience in voice network engineering with at least 3 years of progressive leadership experience required.
Licensure/Certifications/Registrations Required: One of the following certifications required within 2 years of hire:
- VMware Certified Professional - Desktop Management
- MS-102: Microsoft 365 Administrator
- Microsoft 365 Certified: Endpoint Administrator Associate
Knowledge, Skills and Abilities:
- Ability to manage a team
- Expert knowledge in developing technical documentation and architectural diagrams
- Expert knowledge in scripting and automation tools for voice system management
- Excellent leadership, organizational, and project management skills
- Excellent analytical, problem-solving, and decision-making abilities
- Familiarity with SD-WAN and other advanced networking technologies
- Expert knowledge of ITIL processes and enterprise architecture frameworks
- Effective and professional communication and interpersonal skills
Current OU Health Employees - Please click HERE to login.
OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.