Manager, Product Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Product Management

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.

Overview

The AI Network Services team is building next-generation AI/ML products focused on fraud detection and decisioning. These products are grounded in strong engineering principles, aligned with enterprise architecture, and powered by the latest AI/ML technologies.

A key focus area is developing global risk insights at both the account and merchant levels, and scaling these insights across the payments ecosystem to enhance customer experiences.

Role
We are looking for a Manager, Product Management to lead the development and scaling of fraud and risk solutions. This role will drive product strategy, development, execution, and adoption in collaboration with cross-functional teams.

Key Responsibilities
Lead the roadmap and delivery of account and merchant-level fraud and risk solutions.
Collaborate cross-functionally with data science, engineering, and regional teams to define product requirements and prioritize initiatives.
Manage end-to-end product lifecycle-from scoping and execution to delivery and documentation.
Drive product adoption and usage, evangelizing the product benefits at a regional, customer, and geographic level
Drive regional accountability throughout the development and management process
Analyze product performance and identify opportunities for improvement and expansion
Define and track success metrics and KPIs to ensure product quality and impact.
Serve as a subject matter expert to drive internal and external adoption.

All About You
Previous product management experience, including fraud and risk domains.
Strong understanding of payment fraud scenarios (e.g., account takeover, merchant risk, etc.).
Analytical mindset
Familiarity with the Studio development process
Excellent problem-solving and communication skills.
Proven ability to collaborate across teams and influence stakeholders.
Comfortable working in fast-paced, ambiguous environments.
Comfortable with knowing and applying basic AI and Data Science solutioning to problem statements
MBA a plus

#SecuritySolutions

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.

Pay Ranges
Purchase, New York: $137,000 - $218,000 USD