Manager Software Quality Engineering

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!

We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.

If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!

We areOptimum!

Job Summary

Optimum is a leading provider of Mobile, Broadband (DOCSIS, Fiber) and Video services in the United States. The Product Development organization is responsible for the technology enablement and development of these technologies for our customers along with the tools used by our teams to support them.
Reporting to the Director of Quality Engineering, the Manager - Software Quality Engineering, will participate as part of a highly skilled software development team to accelerate automation of our end-to-end testing capabilities that improve productivity, drive efficiency, and ensure the quality and reliability of our software products.
We are looking for a passionate and engaged individual who is willing to take on the challenge of transforming software development at a Fortune 500 company and building the tools that will allow our development teams to Go Fast!

Responsibilities

• Manage a team of software quality engineers responsible for providing quality engineering services and support across Optimum product offerings.
• Work alongside and mentor quality engineers by contributing to our software development tools roadmap accelerating our development teams.
• Automate our end-to-end testing capabilities across all products including broadband, video, customer support and technician support tools to 80% automated test coverage.
• Leverage developer tools and test automation to transform our software release processes and enable the development teams to get capabilities to customers faster.
• Contribute to a structured knowledge base that allows teams to create, maintain and extend documentation for all our developer tools and processes.
• Operate in an agile software delivery methodology focused on testing new features within an iteration and providing near immediate feedback to engineers through test automation
• Assure adherence to established quality standards for software test development, integration, performance, and reporting
• Assist in defining test tools and processes while leveraging methodologies primarily based on automation
• Have a "Quality at Speed" mindset - the art of balancing the constant need of delivering new product(s) while maintaining a high level of quality
• Contribute to and help maintain the test framework for various types of testing (functional, load/performance, security) on multiple platforms (web, iOS/Android, OTT devices, and platforms)
• Effectively communicate complex and/or difficult information to both technical and non-technical audiences
• Work in a fast-paced, agile, dynamic environment supporting many products on varied release cycles
• Implement tools to monitor and report on key quality metrics including defect rates, test coverage and test execution progress.
• Go-to advocate for automation in the organization.
• Continue to make Optimum a Developer Friendly Environment.

Qualifications

• Bachelor's degree in computer science or related field.
• 8+ years of test engineering experience
• 3+ years of supervisory/management experience
• Experience managing a team of professional software quality engineers including offshore resources
• 5+ years of designing and working with test automation frameworks and developing automated test scripts (web, mobile & OTT) specifically object-oriented frameworks
• Hands-on experience with Selenium, Appium, UIAutomator2, XCTest for web and mobile application automation
• Strong understanding and practical application of the Page Object Model (POM) framework to create maintainable and reusable test scripts.
• Experience with Agile Development processes
• Proven experience with managing the testing efforts around high traffic websites/apps including live online events
• Excellent leadership, communication, and presentation skills both written and oral
• Experience in leading teams to define Quality processes specifically around test automation
• Experience interacting with senior leadership and being the voice of change for improved strategic direction
• Proficiency in variety of programming languages (Python, Java, JavaScript, C#) with a passion for scalability, reliability, and reusable code
• Experience with Google cloud or Amazon Web Services and their capabilities.
• Strong knowledge of software quality practices and ability to learn & adopt emerging concepts
• Develop automated test scripts and strategies for API testing including functional, performance, contract, and integration testing.
• Experience with integrating and optimizing automation frameworks with CI/CD Pipelines (Jenkins, GitLab).

At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.

If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.

All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.

Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law.

Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.

Pay is competitive and based on a number of job-related factors, including skills and experience.
The starting pay rate/range at time of hire for this position in the posted location
is $133,661.00 - $219,586.00 / year. The rate/range provided herein is the anticipated
pay at the time of hire, and does not reflect future job opportunity.