Maximo Support Consultant / Lead

Job Title: Maximo Support Consultant / Lead

Onsite/Hybrid - Location: Houston, TX

Note:

Prefer Onsite

Role Overview

We are seeking an experienced Maximo Support Consultant/Lead to provide end-to-end support, enhancement, and integration for IBM Maximo Application Suite (MAS). The role involves managing incident resolution, enhancements, integrations with enterprise applications, upgrades, and ensuring stable performance for mission-critical environments.

The consultant will play a hands-on role in Maximo technical/functional support while also coordinating with business stakeholders, vendors, and internal IT teams for smooth operations.

Key Responsibilities

• Provide L1, L2, and L3 support for IBM Maximo/MAS environments, ensuring minimal downtime.
• Analyze, troubleshoot, and resolve issues across Asset, Work, Inventory, Procurement, and HSE modules.
• Manage and implement workflows, escalations, automation scripting (Python/Jython), and domain configurations.
• Develop, modify, and support BIRT/Crystal reports and dashboards.
• Support integrations with external enterprise systems (Oracle ERP, SAP, BIM tools, GIS, SCADA, Primavera, Click Scheduler, etc.).
• Lead root cause analysis (RCA) and implement preventive solutions.
• Participate in requirement gathering, change requests, and functional/technical design for system enhancements.
• Perform data migration and database scripting (SQL, DB2, Oracle).
• Conduct system audits, testing (SIT, UAT), and end-user training.
• Ensure compliance with ITIL processes for Incident, Problem, and Change Management.
• Support cloud/on-prem hybrid environments and coordinate with Infrastructure teams.

Required Skills & Experience

• 12+ years of experience in IBM Maximo (7.x, 7.6, 8.x / MAS), with strong exposure to support and enhancements.
• Proven expertise in Maximo Integration Framework (MIF) and middleware tools such as JBOSS, Oracle Fusion, Web Services (SOAP/REST).
• Strong hands-on experience with Automation Scripts (Python, Jython), workflows, application configuration, and database troubleshooting.
• Knowledge of reporting frameworks (BIRT, Crystal Reports, Actuate).
• Solid understanding of asset-intensive domains such as Transportation, Utilities, Energy, Oil & Gas, and Manufacturing.
• Certifications in IBM Maximo (Functional/Deployment Professional), PMP , ITIL , TOGAF , or equivalent are desirable.
• Strong communication and stakeholder management skills with experience leading client discussions and UAT workshops.

Preferred Qualifications

• Experience in Maximo MAS (Application Suite 8.x) implementations.
• Cloud deployment experience (Azure, AWS, or hybrid).
• Ability to guide junior team members and act as team/technical lead.
• Prior experience in Greenfield Implementations and Global Support Models.