Overview
Skills
Job Details
Title : Maximo Support Consultant
Location: Houston, TX (100% Onsite)
Duration: 6+ months
Description:
Provide L1, L2, and L3 support for IBM Maximo/MAS environments, ensuring minimal downtime.
Analyze, troubleshoot, and resolve issues across Asset, Work, Inventory, Procurement, and HSE modules.
Manage and implement workflows, escalations, automation scripting (Python/Jython), and domain configurations.
Develop, modify, and support BIRT/Crystal reports and dashboards.
Support integrations with external enterprise systems (Oracle ERP, SAP, BIM tools, GIS, SCADA, Primavera, Click Scheduler, etc.).
Lead root cause analysis (RCA) and implement preventive solutions.
Participate in requirement gathering, change requests, and functional/technical design for system enhancements.
Perform data migration and database scripting (SQL, DB2, Oracle).
Conduct system audits, testing (SIT, UAT), and end-user training.
Ensure compliance with ITIL processes for Incident, Problem, and Change Management.
Support cloud/on-prem hybrid environments and coordinate with Infrastructure teams.
Required Skills & Experience
12+ years of experience in IBM Maximo (7.x, 7.6, 8.x / MAS), with strong exposure to support and enhancements.
Proven expertise in Maximo Integration Framework (MIF) and middleware tools such as JBOSS, Oracle Fusion, Web Services (SOAP/REST).
Strong hands-on experience with Automation Scripts (Python, Jython), workflows, application configuration, and database troubleshooting.
Knowledge of reporting frameworks (BIRT, Crystal Reports, Actuate).
Solid understanding of asset-intensive domains such as Transportation, Utilities, Energy, Oil & Gas, and Manufacturing.
Certifications in IBM Maximo (Functional/Deployment Professional), PMP , ITIL , TOGAF , or equivalent are desirable.
Strong communication and stakeholder management skills with experience leading client discussions and UAT workshops.
Preferred Qualifications
Experience in Maximo MAS (Application Suite 8.x) implmentations.
Cloud deployment experience (Azure, AWS, or hybrid).
Ability to guide junior team members and act as team/technical lead.
Prior experience in Greenfield Implementations and Global Support Models.