Overview
On Site
USD 35.00 per hour
Full Time
Skills
Account Management
Wireless Communication
Data Management
Operating Systems
Communication
Organizational Skills
Attention To Detail
Provisioning
Smartphones
Tablet
Android
IOS Development
Machine To Machine
Auditing
Inventory
Mobile Devices
Application Support
Help Desk
Issue Tracking
ServiceNow
Technical Support
Web Portal Administration
Enterprise Portal
Billing
Management
Mobile Device Management
Master Data Management
Collaboration
Service Delivery
Job Details
Date Posted: 09/08/2025
Hiring Organization: Rose International
Position Number: 488207
Industry: Government
Job Title: Mobile Device Analyst
Job Location: Boston, MA, USA, 02116
Work Model: Onsite
Shift: 8 to 5
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 10
Min Hourly Rate($): 35.00
Max Hourly Rate($): 40.00
Must Have Skills/Attributes: Android, iOS, Mobile Development, ServiceNow
Experience Desired: Familiarity with both Android and iOS operating systems (1 yrs)
**C2C is not available**
Job Description
***Only qualified Mobile Device Analyst candidates located in the Boston, MA area to be considered due to the position requiring an onsite presence***
Required Skills:
Proven experience in managing and supporting a large fleet of mobile devices in an enterprise environment
Proficiency in using the Verizon Enterprise Portal for device ordering, reports, and account management
Strong knowledge of various wireless plans and data management best practices
Hands-on experience with a Mobile Device Management (MDM) platform, with a strong preference for Intune
Experience with a helpdesk ticketing system, such as ServiceNow, is essential
Familiarity with both Android and iOS operating systems
Excellent communication skills, with the ability to provide clear and patient support to end-users
Strong organizational skills and attention to detail
Job Duties and Responsibilities:
Device Management and Provisioning:
Manage the end-to-end mobile device lifecycle, including ordering, activation, configuration, deployment, and decommissioning of smartphones, tablets (Android and iOS), MIFI devices and machine-to-machine services
Inventory and Asset Tracking:
Receive and inventory all Mobile orders
Maintain accurate and up-to-date inventory records of all mobile devices and associated assets
Assist with audit to reconcile physical inventory with digital records
User Support and Helpdesk Operations:
Provide support for mobile device-related questions, issues, including connectivity problems, application support, device set up support, and device troubleshooting
Utilize a helpdesk ticketing system (e.g., ServiceNow) to log, track, and resolve user support requests efficiently
Vendor and Portal Management:
Work within the Verizon Enterprise Portal to place orders, manage accounts, and troubleshoot billing or service issues
Manage device and policy configurations using a Mobile Device Management (MDM) platform, such as Intune
Collaborate with vendors to ensure service delivery and resolve escalations
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Hiring Organization: Rose International
Position Number: 488207
Industry: Government
Job Title: Mobile Device Analyst
Job Location: Boston, MA, USA, 02116
Work Model: Onsite
Shift: 8 to 5
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 10
Min Hourly Rate($): 35.00
Max Hourly Rate($): 40.00
Must Have Skills/Attributes: Android, iOS, Mobile Development, ServiceNow
Experience Desired: Familiarity with both Android and iOS operating systems (1 yrs)
**C2C is not available**
Job Description
***Only qualified Mobile Device Analyst candidates located in the Boston, MA area to be considered due to the position requiring an onsite presence***
Required Skills:
Proven experience in managing and supporting a large fleet of mobile devices in an enterprise environment
Proficiency in using the Verizon Enterprise Portal for device ordering, reports, and account management
Strong knowledge of various wireless plans and data management best practices
Hands-on experience with a Mobile Device Management (MDM) platform, with a strong preference for Intune
Experience with a helpdesk ticketing system, such as ServiceNow, is essential
Familiarity with both Android and iOS operating systems
Excellent communication skills, with the ability to provide clear and patient support to end-users
Strong organizational skills and attention to detail
Job Duties and Responsibilities:
Device Management and Provisioning:
Manage the end-to-end mobile device lifecycle, including ordering, activation, configuration, deployment, and decommissioning of smartphones, tablets (Android and iOS), MIFI devices and machine-to-machine services
Inventory and Asset Tracking:
Receive and inventory all Mobile orders
Maintain accurate and up-to-date inventory records of all mobile devices and associated assets
Assist with audit to reconcile physical inventory with digital records
User Support and Helpdesk Operations:
Provide support for mobile device-related questions, issues, including connectivity problems, application support, device set up support, and device troubleshooting
Utilize a helpdesk ticketing system (e.g., ServiceNow) to log, track, and resolve user support requests efficiently
Vendor and Portal Management:
Work within the Verizon Enterprise Portal to place orders, manage accounts, and troubleshoot billing or service issues
Manage device and policy configurations using a Mobile Device Management (MDM) platform, such as Intune
Collaborate with vendors to ensure service delivery and resolve escalations
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.