Overview
Skills
Job Details
THIS IS A DIRECT BANKING CLIENT REQUIREMENT !
Those authorized to work without sponsorship are encouraged to apply please.
Reach Shaily Sharma -- || 908-CALL-487-NOW-4334
Mortgage Servicing Specialist
Location : REMOTE and Onsite ( Hybrid Role ) ----- Vienna, VA
Duration : 1 year plus extensions
Qualifications:
• Ability to work effectively and efficiently with automated systems
• Exposure to member/customer service operations to include understanding of effective member/customer service philosophy
• Exposure to responding effectively to highly sensitive, complex and/or urgent member/customer requests
• Familiarity with applicable NCUA and federal regulations governing consumer lending and/or credit cards, mortgage and equity loans, savings and checking accounts
• Experience in managing multiple priorities independently and/or in a team environment to achieve goals
• Desired - Familiarity with Mortgage and Equity Servicing Support
• Desired - Working knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit's products/services
• Basic skill in resolving member/customer problems
• Effective skill collaborating with various external and internal technical and/or functional contacts
• Basic organizational, planning and time management skills
• Basic research, analytical, and problem-solving skills
• Basic skill exercising initiative and using good judgment to make sound decisions
• Basic skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations
• Basic skill performing mathematical calculations and working accurately with numbers
• Basic skill maintaining accuracy with attention to detail and meeting deadlines
• Basic verbal and written communication skills
• Basic word processing and spreadsheet software skills
• Basic database and presentation software skills
Thanks,
Shaily Sharma
Zillion Technologies Inc.
Asst. Director Talent Acquisition
Reach Shaily Sharma -- || 908-CALL-487-NOW-4334