Overview
Skills
Job Details
Location: Parsippany, NJ (Hybrid)
Employment Type: Contract
Compensation:
Pay Range: $27.74-$40.80 Per HR
Description:
Provide second-level end-user support for regional offices.
Assist with global systems and user support while maintaining key performance indicators.
Act as an escalation triage point for unresolved technical issues.
Key Responsibilities:
Support end users in regional offices.
Maintain performance standards for the support team.
Escalate unresolved issues to appropriate resolver groups.
Qualifications:
Experience in end-user support and technical issue resolution.
Ability to maintain high performance standards.
Strong problem-solving skills in a technical environment.
Core Technologies:
Generic Technology Name
Contact Information:
Sravanth Madiri,
Benefits:
Learn more about our benefits offerings here
EEO Statement:
Learn more about our EEO policy here