Data Center/Desk Side Support Specialist

Overview

On Site
$20 - $30
Contract - W2

Skills

Cabling
Computer Hardware
Optical Fiber
data center
Desktop
windows
technical support

Job Details

Years of Experience

  • Relevant : 7+ years of Service desk/deskside, customer service, and support experience with problem solving involving hardware.

Key Responsibilities to include but are not limited to:

Deliver world-class IT support to onsite and remote end users

Independently resolve complex, break/fix issues in person or via telephone Troubleshoot Windows 10 Microsoft Office 2013 - 365; Outlook, Excel, Word, PowerPoint, Teams, iOS & Android operating systems, Internet/Intranet, Anti-virus, Disk encryption, VPN, Webex and Printing. Perform installations, replacements, imaging, upgrades, and other hardware/software related tasks as needed.

 

You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology. 

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