Observability Architect

Job Title: Observability Architect
Location Dallas, Tx US (ONSITE)
Contract

Roles Descriptions:
Observability architect who has hands on experience on New Relic | Splunk | CloudWatch | Kibana | APM | Monitoring Solutions.

As this individual will champion automation monitoring solution, which include triaging, incident management, self-healing solution etc.

Key Responsibilities:

• Design and implement end-to-end observability strategies covering metrics, logs, traces, and user experience monitoring
• Architect custom monitoring frameworks tailored to specific business applications and infrastructure landscapes
• Implement and manage observability platforms including New Relic, Splunk, AWS CloudWatch, and Kibana
• Develop and maintain APM scripts, synthetic monitors, custom dashboards, and alerting mechanisms
• Integrate observability tools with CI/CD pipelines for proactive issue detection and faster MTTR
• Collaborate with application, infrastructure, DevOps, and security teams to ensure observability coverage across systems
• Conduct root cause analysis using correlation across metrics, logs, and traces
• Provide technical leadership in observability best practices, architecture reviews, and roadmap planning
• Define and enforce standards for SLAs, SLOs, and SLIs across environments
• Mentor and guide engineering teams in the effective use of observability tools

Key Skills and Technologies

Monitoring & APM Tools:

• Deep experience with New Relic (including APM, infrastructure, synthetics, custom instrumentation)
• Strong proficiency in Splunk (querying, dashboards, alerts, ingestion pipeline design)
• Hands-on with AWS CloudWatch (metrics, logs, alarms, insights)
• Working knowledge of Kibana and Elastic Stack (ELK)

Scripting & Customization:

• Experience in APM scripting, custom instrumentation (using Java, Python, or Node.js agents)
• Ability to create synthetic monitors, custom event generators, and automated dashboards
• Familiarity with Terraform, CloudFormation, or scripting languages (Shell, Python) for observability automation

Architecture & Integration:

• Expertise in designing observability frameworks for cloud-native (AWS/Google Cloud Platform/Azure) and hybrid environments
• Understanding of distributed systems, microservices, and event-driven architectures
• Ability to integrate observability platforms with DevOps pipelines, incident response, and ITSM tools

Qualifications:

• Bachelor s or master s degree in computer science, Engineering, or related field.
• 15+ years of experience in software engineering or infrastructure roles, with at least 5+ years in Operations.
• Proven success managing high-availability, large-scale distributed systems (e.g., microservices, cloud-native apps).
• Deep understanding of cloud platforms (AWS Google Cloud Platform), containers (Docker, Kubernetes), monitoring (Prometheus, Grafana, Datadog, new relic), and automation tools (Terraform, Ansible, etc.).
• Experience with modern CI/CD tools (e.g., Jenkins, ArgoCD, GitHub Actions).
• Strong leadership, communication, and team development skills.

Preferred Qualifications:

• Experience in regulated industries (e.g., Telecom, communications) and Global telco leaders.
• Certifications in cloud platforms (AWS Certified DevOps Engineer, Google SRE Certificate, etc.).
• Experience managing hybrid or multi-cloud environments