Overview
On Site
Contract - W2
Skills
IT Experience
Job Details
Position Description:
- Systems administrator responsible for tracking changes and additions to the web help desk ticketing system
- Assists with portal and queue calls throughout the day for level two support not able to be completed by Level 1 analysts
- Responsible for shipping and disposal of end of life assets to the warehouse
- Password and access request for new hire email and initial setups
- PC refresh tracking and implementation
- HQ Communications/AV assistance in multiple conf rooms
- Customer Support for both internal and external Customers.
- Knowledge of Google, Microsoft, Adobe systems.
Required Skills:
- 2+ years of IT Experience as a Service Desk Analyst
- At least an associate's degree (If not mentioned on Resume, it will be rejected)
Preferred Skills:
- Ticketing experience
- Google Suite/Google Workspace Experience
- Microsoft office suite experience
- Adobe Experience
- End of life (EOL) assets (IT asset management)
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.