Organizational Change Management Lead

Organizational Change Management Lead

Salary: Open + Bonus

Location: Chicago, IL or Coppell, TX

Hybrid: 3 days onsite, 2 days remote

*We are unable to provide sponsorship for this role*

Qualifications

• Bachelor's degree
• 7+ years of experience with large-scale organizational change efforts. This includes experience with cross-functional initiatives (digital transformation, business transformation, and integration projects a plus)
• Experience in conducting organizational assessments and incorporating change management principles, methodologies and tools
• Strong analytical skills, process and detail orientation
• Ability to adapt to shifting priorities, demands, and timelines
• Superior communication skills, including:
  • Excellent interpersonal, presentation, and active listening abilities
  • Ability to clearly articulate messages to various audiences
  • Ability to establish and maintain strong relationships at all levels of an organization

Preferred

• Prosci change management certification or related
• Financial services, Banking industry experience

Responsibilities

• Apply structured methodology and lead change management activities
• Define and measure success metrics and monitor change progress
• Complete change management assessments and identify resistance points
• Partner with Project/Program managers to document current state, future state and gap analysis to determine impacts to people
• Customize and implement OCM deliverables: communications plan, sponsor roadmap, coaching plan, training plan, and resistance management plan
• Support the establishment of OCM governance structures and processes to ensure consistency across initiatives
• Coach managers and supervisors on how to leverage OCM tools and resources
• Oversee integration of change management activities into project plans