Principal Technical Program Manager - SBG PD, AI

Overview

Intuit is seeking an influential Principal Technical Program Manager to accelerate delivery across the GBSG SBG PD Business Platform's AI portfolio. You will connect strategy to execution with strategic clarity, drive execution rigor through well-defined operating mechanisms, and manage complex, cross-org dependencies. In close partnership with the AI Science team, you'll orchestrate programs that ship high-impact AI experiences, such as AI Agents and next-generation QuickBooks Search, while shaping the future of our AI-enabled small business experiences.

Responsibilities

• Translate strategy to outcomes: Convert the SBG PD AI vision into a clear, prioritized roadmap across the Business Platform's AI portfolio; define program goals, decision frameworks, and measurable success criteria
• Drive execution with rigor: Establish and run operating rhythms (cadence, governance, checkpoints) that create predictable delivery, ensuring visibility through impact dashboards and systematic reporting
• Manage complex dependencies: Map critical paths across AI Science, product, and engineering; anticipating risks and tradeoffs; run effective change control to keep multi-team initiatives on track
• Partner deeply with AI Science: Work closely with VP of AI Science to align research, models, and platform capabilities with product milestones for AI Agents and QuickBooks Search
• Enable cross-functional alignment: Rally product, engineering, design, and business partners (like release management) around crisp program narratives that clarify challenges, choices, and outcomes
• Standardize best practices: Create reusable playbooks for experimentation, evaluation, responsible AI governance, and continuously improve based on stakeholder feedback
• Accelerate critical initiatives: Remove blockers, secure decisions, and optimize sequencing to speed delivery of Intuit's most important AI launches within SBG PD

Qualifications

• 7+ years leading end-to-end, multi-team software programs with demonstrable results in execution rigor, dependency management, and delivery at scale
• Proven ability to influence without authority and build trust with executive stakeholders and cross-functional partners in a matrixed environment
• Exceptional executive communication and storytelling, distilling complex AI platform and product work into clear decisions, status, and business impact
• Experience working with or adjacent to AI/ML-driven products (e.g., agents, search, recommendations) and familiarity with the AI development lifecycle (experimentation, evaluation, deployment) preferred
• Track record of building operating mechanisms, governance, and metrics that connect strategy to measurable outcomes across portfolios
• Motivated self-starter who balances strategic thinking and hands-on execution in a fast-paced environment with competing priorities

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: