Product Manager - E- Commerce and Order to Cash

Job Title: Product Manager - E- Commerce and Order to Cash

Location: Seattle, WA - Onsite Role

Duration: 6+ Months Contract (Possibilities of Extension)

JD:

• Looking for this SM level resource with experience working in order to cash functions in a telco.
• Ability to provide telco standards and best practices around order to cash topics (invoicing, billing, tax, payments). Ability to work as an individual and lead a team.
• Experience working in a tech company is a plus
• Someone who understand product reqs for ecommerce solution including product catalogue, order management, business reqs development etc.
• Product Manager technical for Mobile Apps, engineering is helpful
• New Features
• User Stories
• Product Specs

Responsibilities:

• Own the development and maintenance of product vision and feature requirements documents that clearly articulate customer value propositions and technical requirements for all LWP and web features.
• Work closely with UX designers and engineering teams to specify user experiences, operational flows, and documentation that meet customer needs while ensuring technical feasibility.
• Define and track key performance indicators (KPIs) for each feature, translating customer requirements into detailed user stories and acceptance criteria.
• Lead the feature roadmap development process by gathering requirements from diverse stakeholders including customers, regional teams, business development teams, and solutions architects.
• Own the planning and execution of feature and bug-fix rollouts across all antenna models, ensuring backward compatibility and minimal customer impact.
• Drive cross-functional alignment with adjacent product teams to ensure seamless integration between LWP and other teams.
• Manage security, legal, and privacy reviews for all features, ensuring compliance with relevant regulations and company policies.
• Guide the development of UX mockups and technical documentation while providing ongoing support to engineering teams throughout the development lifecycle.
• Develop and deliver clear, compelling customer messaging and presentation materials for both end-customers and distributors.
• Lead customer and distributor interactions through various channels to effectively communicate feature capabilities and roadmap plans.

Thanks & Regards.