Product Manager - GenAI / Sales Support

  • San Jose, CA
  • Posted 7 days ago | Updated 1 day ago

Overview

Hybrid
$60 - $65
Contract - Independent
Contract - W2
Contract - 6 Month(s)

Skills

Communication
Analytical Skill
Product Management
Generative Artificial Intelligence (AI)
Customer Relationship Management (CRM)
Machine Learning (ML)
Sales Operations
Sales
MBA
Artificial Intelligence
Customer Experience

Job Details

Client is seeking a dynamic and experienced Product Manager to join our team, focusing on the Sales and Support technology domain.

The ideal candidate will have a strong background in product management, with a specific emphasis and track record on leveraging Generative AI to enhance customer experience and drive business growth.


Qualifications:
  • Education: Bachelor's degree in Computer Science, Engineering, Business, or a related field. MBA or advanced degree is a plus.
  • Experience: Minimum of 7 years of product management experience, with a focus on Sales and Support technologies. Proven track record of successfully launching and managing products.
  • Technical Skills: Strong understanding and track record of implementing Generative AI / Agentic AI technologies and their applications in the Sales and Support domain. Experience with AI/ML frameworks and tools is highly desirable.
  • Experience with Leading AI Platforms: Experience with industry-leading AI ecosystems such as Microsoft Azure OpenAI Service, Amazon Bedrock, or AWS SageMaker is highly desirable. Familiarity with integrating these platforms into enterprise-scale CRM and
  • Analytical Skills: Excellent analytical and problem-solving skills. Ability to interpret complex data and make data-driven decisions.
  • Communication Skills: Strong verbal and written communication skills. Ability to effectively communicate with technical and non-technical stakeholders.
  • Leadership: Demonstrated leadership skills with the ability to influence and inspire cross-functional teams. Strong project management skills and attention to detail.
 
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About RIIASH LLC