Product Manager

Job#: 2090867

Job Description:

Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted.

Position: Product Manager

Location: Orlando, FL (onsite 2x per week)

Duration: Contract to Hire

Rate Range: $50-60 per hour W2

Position Overview:

This Product Manager will be overseeing all Resort Operations product lines and the projects associated for the client

Resort Ops is comprised of all software systems used at the resorts to function on a day to day basis - Housekeeping, Maintenance/Engineering, Front Desk, Sales, Food & Bev

Most initiatives are upgrades or enhancements to pre-existing products, may be part of some new products as well

Requirements:

3+ years Product Manager/Project Manager experience

Experience with product road mapping, backlog grooming, etc

Experience with Jira/Confluence or other similar task tools

Resort Ops/Hospitality experience

Soft skills - can work with large group of stakeholders, prioritize initiatives, speak with c suite

Preferred Experience:

Experience with hotel property management systems

3rd party integration tools

Basic SQL experience or willingness to learn

Day to Day Responsibilities/typical day look like:

Product Leadership & Strategy

• Own the product roadmap for Resort Operations systems, including both proprietary and third-party platforms (e.g., Oracle Symphony POS, Hot Sauce Housekeeping).
• Drive product enhancements, upgrades, and new feature development across multiple operational domains.
• Participate in early-stage planning and vendor evaluation for new AI initiatives aimed at improving guest service and operational efficiency.

Stakeholder Engagement

• Collaborate closely with business units, including General Managers, corporate leadership, and property front-line teams, to gather requirements and prioritize initiatives.
• Facilitate conflict resolution and ensure alignment across diverse stakeholder groups.
• Work with a Steering Committee to align product priorities with strategic business goals.

Cross-Functional Team Collaboration

• Lead cross-functional teams including Business Analysts, Developers, QA Engineers, and Data Analysts to deliver high-quality product solutions.
• Translate business needs into technical requirements and user stories for development teams.
• Manage sprint planning, backlog grooming, and release coordination using tools like Jira and Confluence.

Technical Oversight

• Understand and support system integrations between internal platforms and third-party tools.
• Utilize basic SQL to query databases for validation, troubleshooting, and reporting.
• Ensure seamless data flow and system interoperability across resort operations platforms.

Reporting & Documentation

• Provide regular updates to leadership and stakeholders on project status, risks, and milestones.
• Maintain comprehensive documentation of product decisions, workflows, and technical specifications.
• Support training and change management efforts for new product rollouts.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.