Overview
Skills
Job Details
The job holder manages production support activities for all major systems and related subsystems to ensure the integrity of computer generated data. S/he manages the daily activities of production control and computer personnel to insure timely and effective reporting, tracking, follow-up and communication of problems with the user community. S/he is responsible for the timely escalation of significant support issues, and effectively manages the 7X24 staffing of the area. Job holder must have thorough knowledge of company's IT infrastructure. S/he must have in-depth experience with reviewing proposed changes, assessing potential consequences and effectively managing wide-impact changes to the production environment. S/he must have expert knowledge with a variety of work flow problem areas and recommended improvements.
Required Skills:
- 5+ years of experience producing and maintaining procedures, regulatory alignment, and operational best practices around evault
- Experience supporting day to day evault operations
Required Technical Skills:
- Evault
Preferred Skills/Experience:
- Financial Services