Production Support Analyst

  • Jersey City, NJ
  • Posted 3 days ago | Updated 3 days ago

Overview

On Site
Depends on Experience
Full Time
Accepts corp to corp applications

Skills

Production Support
Unix
banking domain
Audit

Job Details

  • 4 to 7 years of experience in production support, application support
  • Strong knowledge of Linux/Unix and command-line tools.
  • Proficiency in SQL for data querying and analysis (Oracle, MySQL, or PostgreSQL).
  • Experience with ticketing systems like ServiceNow, JIRA, Remedy, etc.
  • Knowledge of job schedulers like Autosys, Control-M, or similar tools.
  • Familiarity with monitoring tools like Splunk, AppDynamics, Nagios, Grafana, etc.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced, 24x7 support environment.
  • Basic scripting skills (Shell, Python, or PowerShell).
  • Experience with cloud environments like AWS, Azure, or Google Cloud Platform.
  • Understanding of CI/CD pipelines and DevOps principles.
  • ITIL Foundation Certification is a plus.
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