Overview
Job Details
SystemDomain, a leading provider of information technology consulting Services firm based in Chicago is looking for IT Professionals. Our high-performance consultants offer technological expertise, strategic insights, and knowledge of their industry experience. Established in 1999, we partner with our customers to build stronger innovative business solutions and to solve their most important and complex business challenges. For more information about SystemDomain, please visit
Job Title: Project Manager
Location: Cranston, Rhode Island
Duration: 12 Months
Description:
The Senior Project Manager has overall responsibility for overseeing Problem Management .This role will be instrumental in assisting the State team in managing enhancements to the RIBridges system and transitioning all processes to ongoing Maintenance & Operations services. This includes coordination between all UHIP-related State agencies (business and IT), specifically the Client as well as vendors involved in business case development, requirements, application development, testing and deployment. In addition, the Sr. Project Manager will assist in leading governance activities across the project to ensure key deliverables and milestones are met in accordance to defined standards and best practices. Responsibilities of the Sr. Project Manager require strong project management, knowledge of software development processes and exceptional leadership and communication skills.
Responsibilities include:
- Drive defect prioritization through comprehensive impact assessments from incident triage through defect resolution
- Monitor the inflow of new problems or system defects and align to business outcomes
- Work with the business to prioritize defects & partner with development teams to ensure timely issue resolution
- Review proposed technical solutions to ensure they meet the business needs and SDLC standards
- Develop work plans and manage timelines associated with SDLC deliverables
- Provide consultative support to Agencies & Program Leadership to help enforce governance standards and best practices
- Act as the key point of contact for the Agencies in managing issues and escalations
- Review incident and defect metrics and performance trends to identify opportunities for improving processes or enhancing the system
- Create dashboards and tools to assist the business in prioritization and release planning activities
- Analyze and communicate project status effectively to project leadership
- Participate in strategic improvement initiatives primarily focused on incident and problem management
- Provide ongoing support for EPMO activities including deliverables management, issue oversight and escalation, metrics and reporting and other administrative tasks.
- Other duties as assigned
Required Skills:
- 8-10 years experience as a Senior Project Manager with a proven track record managing complex IT projects
- Versatile project management skills with the ability to learn quickly and work with limited oversight and supervision
- Demonstrated ability to build effective partnerships with key business stakeholders and outside vendors
- Proven leadership, organizational and planning skills across different types of projects
- Experience with project management tools and best practices
- Experience with application development and software development life cycle methodologies
- Experience with ITIL practices including incident and problem management
- Required knowledge of JIRA, Excel, PowerPoint
- Experience with Health and Human Service systems regarding Medicaid, SNAP, Child Care Assistance, and RI Works or TANF is preferred
Education:
- Bachelor s degree in MIS, Computer science or related field.
- PMP certification a plus
Contact : , peeyush at systemdomaininc dot com
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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
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