Project Manager

  • Pennsylvania Furnace, PA
  • Posted 8 days ago | Updated 2 days ago

Overview

On Site
Depends on Experience
Contract - W2
Contract - 10 Month(s)
100% Travel

Skills

Project Management
Microsoft Dynamics
SAP
Agile
Customer Satisfaction
Customer Experience
Call Center
Communication
Back Office
Dynamics
DevOps
Performance Management
Marketing
Management
Waterfall

Job Details

Role: Project Manager
Location: Hybrid – Valley Forge, PA
Duration: 10 Months (Extendable)
Client: A leading nationwide propane marketer & distributor

Contract: W2

Role Overview:

We are looking for a skilled Project Manager to lead IT transformation projects across Call Center, Online Portal, and Back Office operations. The role includes key contributions to ACE (Accelerated Customer Experience) initiatives, aiming to improve customer satisfaction through faster, smarter, and more connected services.

Key Responsibilities:

  • Manage multiple IT projects with focus on customer experience

  • Drive enhancements across Microsoft Dynamics 365, SAP, and integrated platforms

  • Collaborate with cross-functional teams: Ops, IT, CX, Data, and Architecture

  • Guide BAs and oversee full project lifecycle

  • Ensure timely delivery of ACE-driven releases

  • Work in Agile, Waterfall, or Hybrid PM environments

Required Skills:

 

  • 8+ years in Project Management (large-scale tech initiatives)

  • Experience with MS Dynamics 365, SAP

  • Proficiency with MS DevOps, Slack or similar tools

  • Strong leadership, communication, and cross-team coordination

  • Prior exposure to ACE programs or similar CX transformation efforts

  • Industry experience in Energy/Utilities preferred

  • Education: Bachelor’s Degree required

  • Bonus: Sales, Marketing, or Product background

 
 
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