Overview
On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 12 Month(s)
No Travel Required
Able to Provide Sponsorship
Skills
ISU CRM
SAP Customer Service
Job Details
Hi,
We have a position which is suitable to your skillset. Please go through the below JD and let me know your interest.
Title : SAP IS-U CRM Consultant
Location : Miami, FL /Onsite
Relevant Experience (in Yrs.): 10 + years
Detailed Job Description.
Analyze client business processes and requirements to develop tailored Customer service solutions.
In-depth understanding of SAP Customer Service Project Life Cycle in pre and post go live activities
In-depth understanding of data replication between CRM solution and SAP S4HANA IS-U
Hand on experience configuring and testing of Customer service Cloud Utilities solution to ensure they are aligned with business requirements
Hands on expertise in business process document/functional specs write-up; configure the system and problem solving
Collaborate with cross-functional teams both internal and external, including developers and offshore teams
Hand-on experience in configuring SAP S4HANA IS-U for system integration with external CRM solutions.
Good understanding of utility business process, especially in customer service: customer interaction, account identification and MIMO (move-in and move-out) process.
Hands-on experience writing specifications for workflows for the MIMO process and other customer service interactions.
Minimum of one green field end-to-end SAP CRM 7.X Utilities implementation
Must Have Skills:
Setup of Direct Debit Payments
Experience in application maintenance & implementation projects, primarily in ISU CRM Projects
Experience in setup of Org Structure, GL setup & Integration
Setup of Direct Debit Payments
Experience in application maintenance & implementation projects, primarily in ISU CRM Projects
Experience in setup of Org Structure, GL setup & Integration
Thanks & Regards
Venkatesh Kundurthi
Team Lead || ASCII Group, LLC
Office:
Ext. 104; Direct:
38345 W. 10 Mile Rd, Ste.#365; Farmington, MI 48335
Email:
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.