Overview
Skills
Job Details
We are looking for a skilled Salesforce Developer cum Administrator who can manage both platform development and administration responsibilities, while being the first line of defense for P1/production issues. The ideal candidate will be hands-on with Salesforce configuration and customization, and also experienced in incident management for business-critical applications.
Key Responsibilities
Act as the primary Salesforce Admin & Developer for the organization.
Manage, troubleshoot, and resolve P1 (Priority 1) production issues with minimal downtime.
Perform Salesforce administration tasks (user management, roles, profiles, permission sets, workflows, process builder, flows).
Design, develop, and maintain custom Apex classes, triggers, Visualforce pages, Lightning Web Components (LWC).
Ensure platform stability, scalability, and security compliance.
Collaborate with cross-functional teams (business, QA, operations) to implement Salesforce solutions.
Maintain proper documentation of configurations, customizations, and issue resolutions.
Monitor system health, perform root cause analysis, and suggest long-term fixes for recurring issues.
Required Skills & Qualifications
8 years of experience as a Salesforce Developer and/or Administrator.
Strong expertise in Apex, Visualforce, Lightning (Aura / LWC).
Hands-on experience with Salesforce configuration & administration.
Proven track record of handling P1/production support incidents.
Good knowledge of Salesforce Service Cloud, Sales Cloud (preferred).
Familiarity with change management, deployment (CI/CD), and release processes.
Salesforce Admin (ADM 201) and/or Platform Developer I certification preferred.
Excellent communication and problem-solving skills.