Overview
Skills
Job Details
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Salesforce Developer / Admin
Chicago, IL - onsite 3 days (LOCAL CANDIDATES ONLY)
The client is looking for a Salesforce development and support profile with 5+ years of hands on experience in Salesforce Administration, user support and platform optimization. The ideal candidate will have deep knowledge of Salesforce functionality, troubleshooting, with the strong ability to collaborate across different teams to ensure the CRM system meets business needs.
Major Responsibilities
Function as Salesforce developer responsible for the support of existing salesforce applications.
Daily administration and support of Salesforce CRM system including managing user setup, roles and security, customization of objects, fields, record types, and page layouts.
Develop and create customized reports and dashboards within Salesforce CRM.
Provide advanced user support and administration for salesforce.
Troubleshoot complex issue and provide solutions.
Perform data quality audits and de-duplication.
Support integration with other systems.
Assist in system upgrades, new features implementations and release management.
Create documentation and support materials.
Monitor system performance and recommend improvements.
Required Knowledge and Skills
6+ years' of Salesforce experience in support/ admin role.
Strong understanding of Salesforce data models, security and configuration.
Strong understanding in Flows, LWC, Validation Rules, Reports, Custom objects.
Experience working with Salesforce APIs and third party integration tools.
Strong communication and interpersonal skills.
Ability to work independently and prioritize multiple tasks in a dynamic environments.
Experience in Salesforce Lightning tools and modern automation tools like Flow.
Experience with defect-management, Problem Management tools like Service now.
3+ years' of good Salesforce experience in development.
At least one salesforce certificate should be there.
Additional Preferred Knowledge and Skills
Experience with multiple SFDC Support projects.
Knowledge of Agile/ Scrum methodology.
Experience using Salesforce version control, continuous-integration, build automation.
Agent force, data cloud and personalization are nice to have.
Bachelor's Degree in Computer Science or equivalent relevant, proven work experience.
Note: For Immediate response please reach out to me at suresh2 at galaxy i tech dot com / four eight zero six nine six five three nine four