Salesforce Solutions Developer - Raleigh, NC (Hybrid)

Job Title: Salesforce Solutions Developer

Location: Raleigh, NC (Hybrid)

Duration: 12 Months contract

Candidate must be able to attend an interview in person. Do you accept this requirement?

All work must be completed on site. Do you accept this requirement?

Job Description

NC DHHS ITD requires a Salesforce Solutions developer to assist with application support and enhancement the Services for the Deaf and Hard of Hearing (DSDHH). In this role, this role will bridge strategic business needs with robust and secure solution architecture, collaborating with stakeholders and developers to deliver cutting edge and sustainable enterprise solutions.

This role will also be a hands-on technical expert with the ability to support customized Salesforce solutions.

Responsibilities include:

• Collaborating with Subject Matter Experts, Tech leads and business stakeholders to transform business scope into accurate and cost-effective technical architecture
• Ensure every solution aligns with data security and performance standards
• Identify and mitigate technical risks across the architecture
• Describe best practices and justification for when to use standard Salesforce functionality when solutioning complex requirements and when customizations are a better fit
• Create high-quality technical documentation, data modelling and solution diagrams
• Leading code reviews, design sessions/workshops and release planning sessions
• Collaborating with Agile team in backlog refinement, user story decomposition and acceptance criteria refinement
• Assist in Salesforce environment set up and CI/CD pipeline process using appropriate release management tool
• Collaborate effectively with cross-functional teams to ensure smooth project integration and delivery

Knowledge, Skills, and Abilities / Competencies

• Experience administrating in managing (Products) Copado deployments on the Salesforce platform - with best practice and governance and change control
• Experience with GITHUB and Copado and Jira as a base service and change control management
• Knowledge and experience for best practice oversight and coaching Salesforce project teams on Copado and Release Management processes
• Experience and knowledge working with a CoE/best practice oversight team and coaching Salesforce project teams in coordination with Salesforce platform owner
• Salesforce Admin I and II Certification
• Salesforce Platform Developer I and II and/or Platform App Builder Certification
• Salesforce Certified Service Cloud Consultant Certification
• Copado I and II Certification
• CRT Certification
• Experience with Shield and Lightning (LWC)
• Experience with Salesforce Flows
• Experience using Salesforce Platform Community, Service Cloud, and Gov Cloud
• Experience with Salesforce requirements, analysis, and developing and maintaining technical diagrams
• Experience with Ownbackup - installations and maintenance
• Experience building and modifying complex applications on a Salesforce lightning platform
• Strong understanding and experience with all configuration aspects of Salesforce including for development
• Understanding of Software Development Lifecycle (SDLC) concepts and process
• Experience with Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio)
• Must have familiarity with agile methodology, tools, and frameworks, i.e., Scrum, Kanban
• Experience working for Federal, or State government is preferred and best practice oversight collaboration

Required Experience

• Experience with GITHUB and Copado and Jira as a base service and change control management - 4 Years
• Salesforce Admin I and II Certification - 4 Years
• Salesforce Platform Developer I and II and/or Platform App Builder Certification - 4 Years
• Salesforce Certified Service Cloud Consultant Certification - 4 Years
• Copado I and II Certification - 4 Years
• CRT Certification - 4 Years
• Experience with Shield and Lightning (LWC) - 4 Years
• Experience with Salesforce Flows - 4 Years
• Experience using Salesforce Platform Community, Service Cloud, and Gov Cloud - 4 Years
• Experience with Salesforce requirements, analysis, and developing and maintaining technical diagrams - 4 Years
• Experience with Ownbackup - installations and maintenance - 4 Years
• Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) - 3 Years
• Familiarity with agile methodology, tools, and frameworks, i.e., Scrum, Kanban - 4 Years