Overview
On Site
$60 - $70
Contract - W2
Contract - Independent
Contract - 12 Month(s)
Skills
Salesforce
Patient Service
Healthcare
PMP
Job Details
Position: Salesforce Technical PM
Location: Chicago, IL (5 Days Onsite)
Job Description:
Perform technical program or project management across a variety of Commercial Patient Services projects.
Project Planning and Management:
Create project charter including scope, objectives, team, stakeholders, budget and deliverables.
Develop detailed project plans, including schedules and resource allocation.
Monitor project progress and adjust plans as necessary to ensure successful delivery.
Agile Project Management Facilitation:
Serve as a facilitator for agile ceremonies, such as daily stand-ups, sprint planning, sprint reviews, scrum of scrum call and sprint / release retrospection.
Promote and support agile methodologies within the team, ensuring adherence to best practices.
Team Coordination and Collaboration:
Act as a liaison between technical teams, stakeholders, and BTS management.
Facilitate effective communication and collaboration among team members.
Remove obstacles blocking team progress and enhance team productivity.
Risk and Issue Management:
Identify potential risks and issues early in the project lifecycle.
Develop mitigation strategies and coordinate the resolution of issues as they arise.
Stakeholder Management:
Establish and maintain strong relationships with project stakeholders.
Communicate project status, updates, and insights to stakeholders regularly.
Gather stakeholder feedback and incorporate it into project planning and execution.
Budget and Resource Management:
Manage project budgets, ensuring effective allocation and utilization of resources.
Track project expenses and adjust as necessary to stay within budget.
Release Management:
Ensure deliverables meet quality standards and project requirements in compliance with DevOps / IT SLC standards.
Ensure all the stage gates are completed on time for successful deployment
Ensure pre-deployment and post-deployment activities are successfully completed
Ensure handoff to operations team is comprehensively completed, including functional & technical KT, SOP creation & approval, hyper care, etc.
Technical Understanding:
Possess a solid understanding of technical concepts to effectively manage and communicate with development teams.
Ensure technical feasibility and alignment with overall project goals.
Deliver the following outcomes as part of the Agile Technical Project Management Service:
1. Project Planning and Management:
Outcome: Develop comprehensive project charters and detailed project plans with defined scope, objectives, budget, and deliverables.
Performance Metric:
o 100% of project charters and plans are completed and approved by stakeholders within the agreed timeframe.
2. Agile Project Management Facilitation:
Outcome: Facilitate agile ceremonies effectively to ensure team adherence to agile methodologies and best practices.
Performance Metric:
o Conduct 100% of scheduled agile ceremonies (e.g., daily stand-ups, sprint planning) with documented outcomes and action points.
3. Team Coordination and Collaboration:
Outcome: Enhance team productivity through effective communication and collaboration.
Performance Metric:
o Report a reduction of at least 70% in team-reported obstacles within each project cycle.
o Achieving a minimum 90% satisfaction rate from team members in periodic collaboration and communication surveys.
4. Risk and Issue Management:
Outcome: Proactively manage risks and issues to minimize impact on project delivery.
Performance Metric:
o Identify and document 100% of known risks and issues.
o Resolve 90% of critical risks/issues within two weeks of identification.
5. Stakeholder Management:
Outcome: Maintain effective stakeholder relationships and communication.
Performance Metric:
o Deliver project status updates to stakeholders with 100% on-time delivery.
o Incorporate stakeholder feedback into planning and execution with at least 90% acceptance rate on adjustments.
6. Budget and Resource Management:
Outcome: Manage project budgets effectively, ensuring resource utilization within agreed limits.
Performance Metric:
o Keep project expenses within the allocated budget throughout the project lifecycle.
o Avoid resource overloading and maximize resource utilization
7. Release Management:
Ensure project deliverables meet quality standards and comply with AbbVie DevOps/IT SLC standards.
Performance Metric:
o Complete 100% pre-deployment, post-deployment activities, and project stage gates on time.
o Achieve zero critical incidents post-deployment within the hyper care period.
Years of experience/education and/or certifications required:
Bachelor s degree in engineering, business, management, or related field.
Total of 10+ Years of Experience in IT Industry, 5+ years of experience in Project Management.
Project management certification (e.g., PMP or Prince2) and agile certifications are plus
Strong leadership, organizational, and communication skills.
Experience in managing projects from initiation to completion
Experience using Smartsheet, Jira, MPP, SharePoint
Working experience in Salesforce implementations and running salesforce-based project
Experience in non-liner/dynamic project management with adoptive
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.