Scrum Master - Supply Chain Transformation

Job Description:

• We are seeking a skilled and certified Scrum Master to lead cross-functional agile teams in a SAFe (Scaled Agile Framework) environment, supporting a strategic supply chain transformation program with our client.
• The Scrum Master will play a key role in enabling multiple teams Client Business and multiple vendors to deliver high-impact business outcomes through agile execution, effective collaboration, and continuous improvement.
• The position requires strong expertise in Agile Release Train (ART) coordination, Kanban and Scrum practices, and hands-on experience using Jira and related agile tools to drive visibility and efficiency.

Key Responsibilities

Agile Delivery & Facilitation

• Lead agile ceremonies (daily stand-ups, sprint planning, backlog refinement, reviews, retrospectives) across one or more agile teams within an Agile Release Train (ART).
• Coach teams on agile and SAFe principles, ensuring consistent adoption of Scrum and Kanban best practices.
• Manage team delivery using Jira boards and Kanban boards, ensuring transparency on work progress, dependencies, and impediments.
• Maintain team and ART-level metrics (velocity, predictability, flow efficiency) and drive continuous improvement.

Program & ART Coordination

• Collaborate with Product Owners and Leads to plan and execute Program Increment (PI) Planning sessions.
• Facilitate team readiness and alignment to ART objectives, features, and program goals.
• Support synchronization across agile teams and manage inter-team dependencies and deliverables.
• Ensure effective participation of all stakeholders within ART ceremonies.

Stakeholder & Vendor Management

• Partner with product owners, solution architects, and vendor teams to ensure business and technical alignment.
• Facilitate communication between onshore/offshore teams and multiple supplier organizations.
• Manage risks, blockers, and change requests impacting delivery timelines or outcomes.

Governance & Continuous Improvement

• Track progress using Jira dashboards, Confluence documentation, and agile metrics reporting.
• Drive process improvements in sprint cadence, backlog health, and delivery predictability.
• Promote a culture of agility, accountability, and innovation across the supply chain transformation initiative.

Qualifications & Experience

Education:

• Bachelor s degree in engineering, Supply Chain, Business Administration, or related field.
• Master s degree preferred.

Experience:

• 13+ years of experience as a Scrum Master or Agile Delivery Lead, preferably within large-scale, global manufacturing or supply chain programs.
• Hands-on experience working in a SAFe environment, supporting or leading Agile Release Trains (ARTs).
• Strong exposure to Kanban, Scrum, and hybrid agile delivery models in multi-vendor ecosystems.
• Proven track record of using Jira, Confluence, and agile dashboards for metrics, governance, and reporting.
• Familiarity with ERP and supply chain systems (SAP, Blue Yonder, TMS systems etc.) is an advantage.

Certifications (preferred):

• Certified Scrum Master (CSM), SAFe Scrum Master (SSM), or SAFe Advanced Scrum Master (SASM).
• PMI-ACP, PSM, or equivalent agile certification is a plus.