Senior Client Business Analyst

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You'll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.

Summary

As a Senior Client Business Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position.

Your role in our mission

Take charge and focus on how we can meet critical needs to help clients deliver better health and human services outcomes.

• Work closely with the client to elicit and document business requirements, making recommendations according to the client's business priorities
• Provide excellent customer service to external customers handling all aspects of client relations
• Demonstrate the ability to interpret client policy and translate them to business requirements
• Coordinate workstreams and teams on IT projects to align solutions with client business priorities
• Demonstrate your knowledge as SME and liaison for clients and internally between technical and non-technical workers to transform requirements into real results
• Delegate work across teams, and coach and monitor project team members to plan, design and improve complex business processes and modifications
• Support quality control as you approve and validate test results to verify that all requirements have been met
• Innovate process improvements to advance efficiencies among the team
• Maintain and improve business analyst document templates in a rapidly evolving environment

What we're looking for

• Six or more years of experience working as a business analyst or 'requirements translator' between technical and non-technical personnel, with 3 or more years of Medicaid and Medicare experience preferred
• Six years of experience producing and/or reviewing SDLC test case artifacts. Ability to explain testing strategy and testing results to the client
• Strong working knowledge of the Microsoft suite of tools
• Ability to clearly and concisely translate technical requirements to a non-technical audience
• Skills working with business processes and process re-engineering
• Curiosity to solve complex problems and strong interpersonal skills to interact with and influence clients and team members
• A strong team player with focus on client satisfaction

What you should expect in this role

• Opportunities to travel through your work (0-10%)
• Fully remote from most US locations
• Video cameras must be used during all interviews, as well as during the initial week of orientation
• Must be available 8a-5p eastern time for client meetings
• The deadline to submit applications for this posting is December 17, 2025
• #LI-HC!

The pay range for this position is $69,400.00 - $99,200.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.