Overview
On Site
USD 177,400.00 - 295,600.00 per year
Full Time
Skills
Health Care
Scalability
eXist
Performance Management
Storage
Network
Finance
Service Level
SLA
Application Support
Root Cause Analysis
ARM
CMM
Product Development
FOCUS
Apache Velocity
Software Engineering
IT Management
Computer Hardware
Physical Layer
Data Link Layer
Incident Management
Real-time
Product Engineering
Production Support
Accountability
Database Administration
Optimization
Database
Cost Management
Cloud Computing
Migration
Budget
Collaboration
Roadmaps
Disaster Recovery
Operational Excellence
Partnership
Regulatory Compliance
Account Management
IT Service Management
ITIL
Analytical Skill
Forecasting
Modeling
Management
IT Operations
Communication
Dynamics
Authorization
Workflow
Pharmacy
McKesson
Job Details
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.
Title :- Senior Director, Product Engineering Technology Enablement
The Tech Enablement leader is responsible for spearheading the development, implementation, and adherence to frameworks that optimize product workflows, oversee Database Administrator organization, enhance application performance, and ensure operational health across platforms and products. This role translates strategic objectives into actional processes that drive cost efficiency, scalability, and reliability.
The leader will design and operationalize governance frameworks where none exist, establishing clear standards for measurement and performance management. By partnering with product engineering teams, this role ensures applications receive the resources they need - compute, storage, and network - to optimize app performance.
This position owns cost governance for on-prem and cloud environments, including consumption tracking, spend reduction initiatives, and future cost projections. The leader will also be a key contributor to cloud migration planning and budgeting, aligning financial strategies with technical execution.
As a subject matter expert, the Tech Enablement leader will define and monitor Service Level Objectives (SLO's) and SLA's, implement telemetry for operational insights, and contribute to disaster recovery strategies for critical product lines. Acting as a bridge between Platform Engineering and MT, this role ensures alignment on product health and operational excellence.
Drive top tier application support and monitoring for all of product engineering. Team will provide all triage support for incidents, customer tickets, RCA support and bug fixes while providing 24x7 assistance.
Future responsibilities could include the addition of a shared capability arm that where this leader would drive strategic product and platform capabilities to Covermymeds.
Lastly, this leader would directly manage the mission critical CMS infrastructure and pharmacy customer connectivity support teams
How does this role support CTO / CMM priorities? Consistent, best in class day 2 response. Separate new product development to provide focus for product engineering, protect velocity while providing just the right support.
What is their subject matter expertise? All things operational support. Go to for troubleshooting and maintenance. Teams are expert in the inner-workings of the applications across all of product engineering.
Minimum Qualifications
Key Responsibilities:
Product & Service Optimization: Enhance application performance and reliability while reducing costs. Oversee hardware/software configurations, upgrades, and assess impacts of proposed changes.
Managing Updates and Maintenance: This involves applying necessary patches, updates, and performing routine maintenance to ensure systems are secure, optimized, and performing at their best. Leader will drive a consistent operational maintenance support across all of product engineering.
L1/L2 Incident management: Provide frontline support across product engineering. Support the alert monitoring, triage, and incident resolution.
Production Monitoring: Provide real time 24x7 support for all jobs, processes, file transfers, faxes, etc for all of product engineering.
Production readiness: Provide clear, crisp and consistent processes around what it means for a capability to be 'production support ready'. Hold engineering teams accountable to achieving and exceeding engineering best practices to ensure a smooth handoff of ownership and responsibilities to ensure success.
DBA organization: Drive DBA organization optimization, development and best practices. Work to reduce legacy database footprint while getting ready for cloud first db consumption.
Cost Management: Own cost governance for on-prem and cloud environments, including consumption tracking, spend reduction initiatives, and future cost projections. Support cloud migration planning and budgeting.
Service Reliability: Collaborate with Product Owners to define and monitor SLOs and SLAs aligned to product lifecycle and roadmap.
Operational Insights: Implement telemetry and frameworks to measure application service usage, enabling informed scaling and readiness decisions.
Disaster Recovery: Contribute to strategy and readiness assessments for critical product lines.
Cross-Team Alignment: Act as a liaison between Platform Engineering and MT teams to ensure product health and operational excellence.
Key Internal Partnerships:
MT
CTO Org
Product
Ops
Security
Legal/Compliance
Account Management
Qualifications
12+ years of experience in strategy, technology operations, ITSM/ITIL frameworks along with supporting a highly critical suite of application is required.
Proven ability to lead cross-functional initiatives and influence without direct authority.
Strong analytical skills with experience in segmentation, forecasting, and market modeling.
Demonstrable experience in leading and managing cross-functional teams, technical operations, and large-scale technology initiatives is crucial.
Excellent communication and storytelling abilities, especially in translating data into actionable insights.
Experience with payer-provider dynamics, EHR systems, prior authorization workflows and experience supporting highly resilient pharmacy transactional is highly desirable.
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please
Our Base Pay Range for this position
$177,400 - $295,600
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our page.
Join us at McKesson!
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.
Title :- Senior Director, Product Engineering Technology Enablement
The Tech Enablement leader is responsible for spearheading the development, implementation, and adherence to frameworks that optimize product workflows, oversee Database Administrator organization, enhance application performance, and ensure operational health across platforms and products. This role translates strategic objectives into actional processes that drive cost efficiency, scalability, and reliability.
The leader will design and operationalize governance frameworks where none exist, establishing clear standards for measurement and performance management. By partnering with product engineering teams, this role ensures applications receive the resources they need - compute, storage, and network - to optimize app performance.
This position owns cost governance for on-prem and cloud environments, including consumption tracking, spend reduction initiatives, and future cost projections. The leader will also be a key contributor to cloud migration planning and budgeting, aligning financial strategies with technical execution.
As a subject matter expert, the Tech Enablement leader will define and monitor Service Level Objectives (SLO's) and SLA's, implement telemetry for operational insights, and contribute to disaster recovery strategies for critical product lines. Acting as a bridge between Platform Engineering and MT, this role ensures alignment on product health and operational excellence.
Drive top tier application support and monitoring for all of product engineering. Team will provide all triage support for incidents, customer tickets, RCA support and bug fixes while providing 24x7 assistance.
Future responsibilities could include the addition of a shared capability arm that where this leader would drive strategic product and platform capabilities to Covermymeds.
Lastly, this leader would directly manage the mission critical CMS infrastructure and pharmacy customer connectivity support teams
How does this role support CTO / CMM priorities? Consistent, best in class day 2 response. Separate new product development to provide focus for product engineering, protect velocity while providing just the right support.
What is their subject matter expertise? All things operational support. Go to for troubleshooting and maintenance. Teams are expert in the inner-workings of the applications across all of product engineering.
Minimum Qualifications
- 12+ years of professional software engineering experience, including hands-on technical leadership in building scalable, reliable, and secure web-based platforms
Key Responsibilities:
Product & Service Optimization: Enhance application performance and reliability while reducing costs. Oversee hardware/software configurations, upgrades, and assess impacts of proposed changes.
Managing Updates and Maintenance: This involves applying necessary patches, updates, and performing routine maintenance to ensure systems are secure, optimized, and performing at their best. Leader will drive a consistent operational maintenance support across all of product engineering.
L1/L2 Incident management: Provide frontline support across product engineering. Support the alert monitoring, triage, and incident resolution.
Production Monitoring: Provide real time 24x7 support for all jobs, processes, file transfers, faxes, etc for all of product engineering.
Production readiness: Provide clear, crisp and consistent processes around what it means for a capability to be 'production support ready'. Hold engineering teams accountable to achieving and exceeding engineering best practices to ensure a smooth handoff of ownership and responsibilities to ensure success.
DBA organization: Drive DBA organization optimization, development and best practices. Work to reduce legacy database footprint while getting ready for cloud first db consumption.
Cost Management: Own cost governance for on-prem and cloud environments, including consumption tracking, spend reduction initiatives, and future cost projections. Support cloud migration planning and budgeting.
Service Reliability: Collaborate with Product Owners to define and monitor SLOs and SLAs aligned to product lifecycle and roadmap.
Operational Insights: Implement telemetry and frameworks to measure application service usage, enabling informed scaling and readiness decisions.
Disaster Recovery: Contribute to strategy and readiness assessments for critical product lines.
Cross-Team Alignment: Act as a liaison between Platform Engineering and MT teams to ensure product health and operational excellence.
Key Internal Partnerships:
MT
CTO Org
Product
Ops
Security
Legal/Compliance
Account Management
Qualifications
12+ years of experience in strategy, technology operations, ITSM/ITIL frameworks along with supporting a highly critical suite of application is required.
Proven ability to lead cross-functional initiatives and influence without direct authority.
Strong analytical skills with experience in segmentation, forecasting, and market modeling.
Demonstrable experience in leading and managing cross-functional teams, technical operations, and large-scale technology initiatives is crucial.
Excellent communication and storytelling abilities, especially in translating data into actionable insights.
Experience with payer-provider dynamics, EHR systems, prior authorization workflows and experience supporting highly resilient pharmacy transactional is highly desirable.
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please
Our Base Pay Range for this position
$177,400 - $295,600
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our page.
Join us at McKesson!
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.