Senior Engagement And Operations Manager

  • San Jose, CA
  • Posted 20 hours ago | Updated 4 hours ago

Overview

On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - 1 Month(s)

Skills

Communication
Consensus Decision-making
Design Review
Design Thinking
Documentation
Facilitation
Leadership
Management

Job Details

We are looking for Senior Engagement And Operations Manager for our client in San Jose, CA
Job Title: Senior Engagement And Operations Manager
Job Location: San Jose, CA
Job Type: Contract
Job Description:
Pay Range: $73hr - $77hr
Responsibilities:
  • Manage a pipeline of UX engagements from intake through delivery and plan appropriate resourcing.
  • Organize and ensure communication of UX status, issues, forecasts, and metrics.
  • Advocate for design thinking in planning and delivery.
  • Facilitate design reviews and post-mortems.
  • Enhance program management and incorporate design thinking into planning.
  • Lead operational strategy of the UX team.
  • Standardize and mature prioritization and resource planning.
  • Lead a cross-disciplinary team of design professionals.
  • Increase operational efficiency of UX work.
  • Assist with strategic and tactical prioritization of design initiatives.
  • Act as a link between UX, Engineering, and Product Management.
  • Facilitate creation of complex design solutions.
  • Support process improvements, guidelines, and documentation.
  • Support design staffing and allocation, working with leadership.
Skills and Competencies:
  • 7+ years of project/program management experience in design or UX orgs.
  • Experience triaging work and launching digital solutions.
  • Advanced understanding of UX principles.
  • Advanced facilitation, negotiation, and consensus-building skills.
  • Advanced written and verbal communication.
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