Senior Principal Program Manager

Job#: 2087777

Job Description:

The Principal Portfolio Program Manager role is focused on leading large multi-year strategic programs focused on evolving and scaling Athlete Experience. The role will oversee all aspects of program management including strategy formation, process definition, organization design, and technology delivery. Responsibilities include oversight and guidance of a team comprised of business, technology and 3rd party vendor stakeholders. The Principal PPM is responsible for the overall effectiveness of the team, ensuring the right talent is applied in the right way. The Principal PPM drives integration across teams and initiatives and manages a comprehensive network of strategic alliances to ensure stakeholder needs are met. The Principal PPM drives process adherence to facilitate efficient outcomes, ensuring that teams are performing to their potential. In this role, you will support the Omnichannel portfolio.

The portfolio of OMNI Retail consists of best-in-class product and experiences for the Athlete (customer) and Teammates (employees service the Athlete). This portfolio incorporates all touch points of the retail experience, inclusive of discovery, consideration, purchase and returns. Each of these will be delivered with an OMNI approach, considering channel but looking to break the barriers that may exist across channels.

Leadership:

Provides strategic thought leadership in Omni Retail and Marketing

Implements best practices and program standards for multi-year, strategic, cross-functional initiatives

Drives transformation and change management in partnership with executive leadership

Leads all program management activities across business and technology teams required define, plan, execute and deliver industry leading technology enabled solutions

Owns all aspects of program planning including cross portfolio planning, prioritization, estimation, budgeting, and goal setting

Facilitates executive level planning, prioritization, and status update discussions across all internal and external stakeholders

?Program Planning:

Lead the production of and approval program plans, ensuring that all activities are identified, are appropriately organized to deliver program objectives, comply with the organizations ways of working, program management framework, and organizations wider governance structure and processes

Communicate the actions needed to implement the strategy and business plan both within the team and to a diverse group of internal and external stakeholders

Explain how the program contributes to the broader organizations mission, vision and values; motivate people to commit to these and to doing extraordinary things to attain defined goals

Program Team and Resource Management:

Lead a large cross-functional program team; defines the program vision and communicates the outcomes needed, how to achieve outcomes, coordinates team actions across program activities; facilitates the flow of additional team members on and off the team as needed; and builds the capability of the team through training, coaching and mentoring.

Negotiate and manage deployment of program budgets, providing forecasts and presenting variances with narrative at appropriate review points to ensure effective utilization

Clarify roles and responsibilities within the program team to enable rapid decision-making and delivery.

Program Risk and Issue Management:

Manage identification of risks, issues, dependencies, and constraints associated with the program, escalating these where appropriate. Where necessary, develop, agree on, and implement solutions to overcome these

Program Reporting and Review:

Manage the program review process; provide stakeholders with accurate and relevant information and key recommendations at agreed review points to enable them to evaluate progress and agree on change

Manage the delivery of assurance reviews within a program, enable the delivery of assurance reviews by independent third parties, and take appropriate action to resolve any issues identified to give senior stakeholders confidence that the program can deliver to time, budget, and quality.

Stakeholder Management:

Define stakeholders and engagement plans for program to ensure that each stakeholder has an appropriate share of voice

Program Benefit Realization:

Partner with appropriate stakeholders to define baseline assessments and post-implementation analyses to evaluate and track the realization of business benefits.

Portfolio Management

Support strategic planning activities across product and technology portfolios

Leads and supports Portfolio prioritization, budgeting, and goal setting across products

Ensure alignment of the organization and key stakeholders with product portfolio direction

Contribute to and makes recommendations for strategic plans in support of key objectives in a timely and fiscally responsible manner

Ongoing Learning and Development:

Develop own and more junior team member capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential

Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media

Continuous Improvement:

Review existing operations in own area of work and implement innovation processes to generate new ideas and ensure continuous improvements are delivered

Drive a culture of innovation by creating multi-stakeholder solutions that boost creativity, innovation, and collaboration across business units, such as idea generation platforms, jam sessions, and hackathons

Talent Development

Identify organizational needs and recruit for open positions

Build the Agile practices and continuously evolve team process standards to drive quality and efficiencies

Set clear performance standards for teammates

Coach and ensure all teammates are getting the training and education needed to develop professionally

Qualifications

Masters Degree

MBA, Computer Science, MIS, Engineering, or other related degree

15+ years of relevant work experience, with 7-10 years' experience in retail program management

7-10 years of experience with agile development and deployment practices, agile-based tools and practices

5-7 years of experience in or engaged with MarTech

Agile / Scrum certification

OCM or CCMP Certification or knowledge (preferred, not required)

PMP certification or knowledge (preferred, not required)

REMOTE ROLE

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.