Senior Quality Engineer

As a Senior Quality Engineer (QE), you will play a critical role in ensuring the quality and reliability of complex systems and applications across the company. You will apply a software engineering approach to architect, design, build, test, automate, monitor, and operate applications at scale. This role places a strong emphasis on validating intelligent, data-driven systems-requiring a deep understanding of how to test adaptive algorithms, ensure model integrity, and evaluate system behavior under dynamic conditions.

You will collaborate with cross-functional teams to build robust testing frameworks, drive automation, and champion quality throughout the software development lifecycle. Your work will directly impact the delivery of content, experiences, and products that delight users and uphold our standards of excellence.

Responsibilities:
* Design and implement comprehensive test strategies for systems that incorporate predictive or adaptive logic
* Develop and maintain automated test frameworks and tools to support continuous integration and delivery
* Collaborate with developers, product managers, and data specialists to ensure quality is embedded from ideation through deployment
* Conduct exploratory testing and risk analysis for complex, data-intensive systems
* Monitor and report on quality metrics, identifying trends and areas for improvement
* Advocate for best practices in software quality engineering, including test-driven development, shift-left testing, and validation of non-deterministic behaviors
* Stay current with emerging technologies and testing approaches, especially those relevant to intelligent or learning-based systems

Required Skills & Experience:
* Proven experience and thought leadership in Quality Engineering, with a focus on developing and implementing best testing practices
* Strong expertise in AI/ML testing methodologies, including model validation, bias detection, and performance evaluation
* Deep understanding of test automation frameworks and scripting languages (e.g., Python, JavaScript)
* Familiarity with AI testing tools and libraries (e.g., TensorFlow Model Analysis, MLflow, PyTest)
* Knowledge of service standards and technologies, including RESTful APIs and microservices
* Strong interpersonal and collaboration skills, with the ability to work across cross-functional teams
* Excellent problem-solving and analytical skills, especially in complex and data-driven environments
* Proficiency with tools such as Git, Jira, and CI/CD platforms (e.g., Jenkins, GitHub Actions)
* Ability to interact with developers, data scientists, and technology leaders at a technical level
* Experience working with geographically dispersed teams and managing asynchronous workflows
* Effective verbal and written communication skills for both technical and non-technical audiences
* Ability to thrive in a dynamic, collaborative, and fast-paced environment
* High attention to detail and commitment to quality
* Familiarity with test metrics, reporting, and continuous improvement practices
* Understanding of software development life cycle (SDLC) and Agile methodologies
* Experience with risk management, including risk assessment and mitigation strategies
* Knowledge of continuous integration and continuous delivery (CI/CD) principles and tools
* BS Degree in STEM

About Korn Ferry

Korn Ferry unleashes potential in people, teams, and organizations. We work with our clients to design optimal organization structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward and motivate their workforce while developing professionals as they navigate and advance their careers. To learn more, please visit Korn Ferry at ;/span>