Senior SAP Developer/Global Support Manager

Job#: 2080727

Job Description:
Senior SAP Developer/Global Support Manager

Location: Columbia, SC (Hybrid/On-site)

Duration: Contract / Full-Time

Reports To: Chief Information Officer (CIO)

Overview

A government agency is undergoing a transformative modernization of its IT systems and infrastructure. We are seeking a Senior Infrastructure & Operations (I&O) Consultant with exceptional leadership skills and deep technical expertise to guide the I&O team through this critical phase of growth and maturity.

This role will work directly with the CIO and executive leadership to ensure the successful execution of infrastructure initiatives aligned with the agency's strategic goals.
Key Responsibilities

• Collaborate with stakeholders to understand current systems and define future-state architecture.
• Develop and implement short- and long-term I&O strategies aligned with business needs.
• Lead platform architecture design and implementation for new service capabilities.
• Establish and oversee capacity and availability management processes.
• Act as a subject matter expert in complex application delivery and infrastructure support.
• Provide strategic leadership for day-to-day I&O operations and long-term planning.
• Drive the development and implementation of ITIL-based service management processes (e.g., Incident, Problem, Change, Configuration, and Continuity Management).
• Partner with vendors and internal teams to ensure high-quality service delivery and operational excellence.

Required Qualifications

• 20+ years of experience in IT, with a focus on infrastructure and operations.
• 15+ years of experience managing large, multi-tenant environments and cloud services.
• 15+ years of vendor management and strategic oversight of re-platforming initiatives.
• 10+ years of experience leading organizations through IT maturity transformations.
• Proven track record of improving service delivery processes and operational efficiency.
• Strong understanding of enterprise architecture, ITIL frameworks, and service management best practices.

Preferred Skills

• Experience in public sector or healthcare IT environments.
• Familiarity with hybrid cloud strategies and modern DevOps practices.
• Excellent communication, leadership, and stakeholder engagement skills.

Why Join Us?

This is a unique opportunity to shape the future of IT infrastructure for a mission-driven organization. You'll work with a forward-thinking leadership team and play a pivotal role in a high-visibility transformation initiative.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.