Overview
On Site
Full Time
Skills
Desktop
Job Details
Role: Service Desk Engineer
Location: Princeton, NJ(Onsite)
Key Responsibilities:
On-Site Technical Support:
Provide hands-on support for hardware and software issues directly at the users workstation.
Diagnose and resolve technical problems related to computers, peripherals, and network connectivity in Windows and Mac operating systems.
Escalate complex issues to higher-level IT teams or specialized departments when necessary.
Install, configure, and upgrade hardware and software as needed.
Good Knowledge of Windows OS and Mac OS.
Handson experience in Active Directory,Exchange,O365.
Troubleshooting Microsoft Office applications and other application related issues.
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