Overview
On Site
Depends on Experience
Contract - W2
Skills
ITOM
CSA
CIS
Job Details
Role: ServiceNow Developer
Location: St. Newark, NJ- Onsite
Key Responsibilities
Required Qualifications
Preferred Qualifications
Location: St. Newark, NJ- Onsite
Key Responsibilities
- Platform Administration: Configure and maintain ServiceNow modules, including Incident, Problem, Change, Asset, CMDB, Service Catalog, and Knowledge Management.
- Custom Development: Design, script, and implement new applications, workflows, and integrations to expand ServiceNow functionality.
- System Integrations: Develop and maintain APIbased integrations between ServiceNow and other enterprise systems.
- Process Optimization: Partner with IT and business teams to refine workflows, automate processes, and improve service delivery.
- Security & Compliance: Implement rolebased access controls, monitor platform performance, and ensure compliance with security policies.
- Upgrades & Maintenance: Plan and execute version upgrades and patching with minimal disruption.
- Documentation & Training: Produce technical and user documentation; provide training to system users and administrators.
Required Qualifications
- 4+ years of handson ServiceNow administration and development experience.
- Strong understanding of ITIL processes and best practices.
- Proficiency in JavaScript, Glide API, Flow Designer, and ServiceNow Studio.
- Experience with ServiceNow integrations using REST/SOAP web services.
- Strong analytical skills and ability to translate business requirements into technical solutions.
Preferred Qualifications
- ServiceNow Certified System Administrator (CSA); Certified Implementation Specialist (CIS) certification (e.g., ITSM, ITOM, HRSD).
- Experience with ITOM Discovery, Event Management, or Performance Analytics.
- Knowledge of Agile/Scrum methodologies.
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