Senior Specialist - Training and Development Solutions

Job#: 2086022

Job Description:

Job Description

As the Senior Specialist - Training & Development Solutions, you will be responsible for facilitating the successful implementation of a transformational digital platform. You will be responsible for training facilitation and leadership in both virtual and in-person settings. The candidate must demonstrate a proactive mindset, excellent communication & problem solving skills and strong leadership skills with an eagerness to learn and adapt.

Responsibilities:

• Support the deployment readiness process for one or more tracks of a complex digital platform. This could include contributing to development tasks for instructor-led, virtual, blended, and onsite work for leaders and employees.
• Partner with stakeholders, subject matter experts (SMEs) and Instructional Design Teams to Develop, edit, and implement documents, PowerPoint presentations, and modules.
• Facilitate and deliver instructor-led training and workshops.
• Assist in establishing KPI metrics collected from employees engaged in learning events and communicate the data to key partners and business leadership. Align with senior management and program leads on business objectives, outcomes, and ROI expectations. Provide regular status reports and analysis.
• Create, update and/or deliver project overviews and presentations to varied audiences.
• Ability to flex priorities and task completion as business priorities change.
• Interface with Product Owners to break down complex information into digestible units.

Qualifications:

• Bachelors Degree - Business Admin, Marketing, Organizational Development required; Masters Degree preferred
• 5+ years in a Training, Learning and Development, Talent Management, Organization Development role or similar
• Ability to design and develop training materials and programs from scratch, formally or informally
• Understands traditional and modern training methods (mentoring, coaching, on-the-job, virtual or face- to-face classroom training, e-learning, workshops, simulations, etc.).
• Maintain a high attention to detail, holding oneself accountable to a high level of performance and quality of work, while innovating and seeking opportunities to improve
• Strong communication and presentation skills, both oral and written, and comfortable with presenting and facilitating training in front of an audience
• Ability to manage multiple priorities, projects end-to-end, and variety of deliverables, and adapt to changing priorities without close supervision needed
• Ability to consult with all levels of management to determine viable solutions to problems in a corporate environment
• Ability to build strong relationships, ask good questions, knows how to uncover needs through discussions
• Model a customer-focused, professional, collaborative mindset that is open to feedback, innovation and continuous improvement
• Knowledge of O365 Suite, including MS Teams, Excel, Word and PowerPoint preferred
• Instructional design & principles of adult learning experience is preferred
• Experience in a functional discipline such as Sales, Operations, Finance, and/or Procurement preferred
• Experience in complex IT/Digital systems or platform deployments is preferred
• Ability to travel up to 25%

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.