Senior System Analyst/Admin

Overview

On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - 8 Month(s)

Skills

ADFS
Active Directory
Adaptability
Amazon Web Services
Articulate

Job Details

We are looking for Senior System Analyst/Admin for our client in Atlanta, GA
Job Title: Senior System Analyst/Admin
Job Location: Atlanta, GA
Job Type: Contract
Job Description:
  • The Senior IT Specialist will serve as a technical escalation point and provide advanced support for core IT systems in a Microsoft enterprise environment.
  • This role will collaborate with third-party vendors, troubleshoot complex technical issues, and recommend solutions to improve efficiency and reliability.
  • The specialist will also ensure proper documentation of systems and processes to support knowledge sharing and continuous improvement.
Responsibilities:
  • Provide complex issue resolution as an escalation point for hardware, software, and network issues.
  • Collaborate with third-party vendors to coordinate advanced technical support and ensure timely issue resolution.
  • Support and manage core IT systems including Office 365, Active Directory, Exchange Server, Windows OS, VPN, RDP, and Microsoft Teams softphones.
  • Research, recommend, and implement technical solutions to improve system efficiency and reliability.
  • Develop and maintain comprehensive documentation of systems, configurations, troubleshooting procedures, and best practices.
Requirements / Must Have:
  • 10+ years of IT experience.
  • Proven expertise in Office 365, Active Directory, Exchange Server, Windows operating systems, desktop deployment, VPN, RDP, and Microsoft Teams.

  • 5+ years of industry experience in a Microsoft enterprise environment, including:

    Windows Client and Windows Server in production environments.
  • Configuring Windows Infrastructure via Group Policy and/or scripts.
  • Proficiency in PowerShell scripting for automation.
  • Understanding of the TCP/IP Stack and common services (DNS, DHCP).
  • Familiarity with Microsoft Enterprise Mobility Suite/Enterprise Mobility + Security (EM+S) is a plus.
  • 3+ years of experience with Active Directory Domain Services (AD DS) upgrades, consolidations, and migrations.
  • 2+ years of Office/Microsoft 365 experience, with at least 1 year migrating mailboxes.
  • 1+ years of experience with Active Directory Federation Services (ADFS) or Azure Active Directory, with understanding of SAML 2.0 and cloud SSO providers.
  • Hands-on experience with AWS infrastructure management and SharePoint support is a plus.
  • Strong troubleshooting and problem-solving skills with the ability to resolve complex technical issues.
  • Experience coordinating with third-party technical support vendors.
  • Proficiency in creating and maintaining technical documentation.
  • Relevant Microsoft certifications (e.g., Windows Server, Office 365, Azure) highly desirable.
  • Knowledge of IT service management and ITIL best practices is a plus.
Desired Skills and Attributes:
  • Strong communication skills, able to articulate technical concepts to both technical and non-technical audiences.
  • Proactive problem-solving mindset with a focus on continuous improvement.
  • Adaptability to shifting priorities and ability to thrive in fast-paced environments.
  • Customer-focused attitude, dedicated to ensuring internal user needs are met effectively.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.