Overview
On Site
$145,000 - $152,000 annually
Full Time
Skills
IT Operations
SPM
Management
Licensing
Scalability
Roadmaps
System Integration
Regulatory Compliance
Solution Architecture
Documentation
Systems Architecture
FOCUS
Service Delivery
Configuration Management Database
Configuration Management
IT Service Management
Change Request Management
Knowledge Management
Agile
Software Development Methodology
Release Management
TOGAF
Zachman Framework
Communication
Cloud Computing
DevSecOps
IoT
Orchestration
Leadership
Collaboration
Mentorship
ServiceNow
IT Asset Management
Software Asset Management
Computer Hardware
Asset Management
Licensing Management
Optimization
Artificial Intelligence
Messaging
Job Details
RESPONSIBILITIES:
Kforce has a client in San Antonio, TX that is seeking a Senior System Architect with deep expertise in the ServiceNow platform, particularly within the IT Asset Management (ITAM) space, including Software Asset Management (SAM) and Hardware Asset Management (HAM).
Summary:
This role will be critical in delivering scalable and innovative solutions across ITSM, ITOM, SPM, and especially ITAM, enabling the organization to manage assets, licensing, and infrastructure efficiently. The successful candidate will architect solutions that align with enterprise goals while ensuring platform stability, scalability, and operational effectiveness. The Senior System Architect will serve as a subject matter expert and play a central role in shaping the roadmap and architectural governance of the ServiceNow platform with an emphasis on ITAM functionality.
Responsibilities
* Architect and implement scalable ServiceNow ITAM solutions, with a focus on software/hardware asset management and license optimization
* Design end-to-end system architecture aligned with business needs and ServiceNow best practices
* Provide leadership in technology selection and systems integration across multiple ServiceNow modules
* Support governance and standards for architecture compliance and lifecycle
* Translate technical and business requirements into solution architecture and documentation
* Collaborate with cross-functional teams including product owners, developers, and external partners
* Serve as a mentor and provide architectural guidance to team members
* Lead or support major technology change initiatives and platform upgrades
REQUIREMENTS:
* Bachelor's degree in Information Technology or related field (or equivalent experience)
* 5+ years of experience in system architecture, with a strong focus on ServiceNow
* Experience with platform architecture, service delivery, and integration
* In-depth knowledge of CMDB, CSDM, Discovery, and Configuration Management.
* Proficiency in ServiceNow ITSM processes: Incident, Problem, Change, Request, and Knowledge Management
* Familiarity with Agile, SDLC, and Release Management methodologies
* Proficiency with architectural frameworks such as TOGAF or Zachman
* Strong communication skills with the ability to influence stakeholders and lead discussions
* Deep understanding of cloud computing, DevSecOps, and infrastructure as code (IaC)
* Working knowledge of IoT, Edge Computing, and Process Orchestration
* Strong leadership, architecture design acumen, stakeholder collaboration, and the ability to mentor junior team members
Proven hands-on expertise with the ServiceNow ITAM module, including:
* Software Asset Management (SAM)
* Hardware Asset Management (HAM)
* License management and optimization strategies
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Kforce has a client in San Antonio, TX that is seeking a Senior System Architect with deep expertise in the ServiceNow platform, particularly within the IT Asset Management (ITAM) space, including Software Asset Management (SAM) and Hardware Asset Management (HAM).
Summary:
This role will be critical in delivering scalable and innovative solutions across ITSM, ITOM, SPM, and especially ITAM, enabling the organization to manage assets, licensing, and infrastructure efficiently. The successful candidate will architect solutions that align with enterprise goals while ensuring platform stability, scalability, and operational effectiveness. The Senior System Architect will serve as a subject matter expert and play a central role in shaping the roadmap and architectural governance of the ServiceNow platform with an emphasis on ITAM functionality.
Responsibilities
* Architect and implement scalable ServiceNow ITAM solutions, with a focus on software/hardware asset management and license optimization
* Design end-to-end system architecture aligned with business needs and ServiceNow best practices
* Provide leadership in technology selection and systems integration across multiple ServiceNow modules
* Support governance and standards for architecture compliance and lifecycle
* Translate technical and business requirements into solution architecture and documentation
* Collaborate with cross-functional teams including product owners, developers, and external partners
* Serve as a mentor and provide architectural guidance to team members
* Lead or support major technology change initiatives and platform upgrades
REQUIREMENTS:
* Bachelor's degree in Information Technology or related field (or equivalent experience)
* 5+ years of experience in system architecture, with a strong focus on ServiceNow
* Experience with platform architecture, service delivery, and integration
* In-depth knowledge of CMDB, CSDM, Discovery, and Configuration Management.
* Proficiency in ServiceNow ITSM processes: Incident, Problem, Change, Request, and Knowledge Management
* Familiarity with Agile, SDLC, and Release Management methodologies
* Proficiency with architectural frameworks such as TOGAF or Zachman
* Strong communication skills with the ability to influence stakeholders and lead discussions
* Deep understanding of cloud computing, DevSecOps, and infrastructure as code (IaC)
* Working knowledge of IoT, Edge Computing, and Process Orchestration
* Strong leadership, architecture design acumen, stakeholder collaboration, and the ability to mentor junior team members
Proven hands-on expertise with the ServiceNow ITAM module, including:
* Software Asset Management (SAM)
* Hardware Asset Management (HAM)
* License management and optimization strategies
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.