Senior System Support Analyst

Overview

On Site
BASED ON EXPERIENCE
Full Time
Contract - W2
Contract - Independent
Contract - 6+ mo(s)

Skills

Infor
Migration
Management
JCL
Testing
Backup
Collaboration
Data Conversion
Disaster Recovery
Mentorship
Production Support
Scheduling
Leadership
IaaS
Systems Analysis/design
Technical Support
Impact Analysis
Integration Testing
Communication
Computer Networking
Virtual Private Network
Cloud Computing
Network Monitoring
Amazon Web Services
Network
SolarWinds
Terraform
Microsoft Azure
ARM
Agile

Job Details

Hansen Talent Group is seeking a Sr System Support Analyst to work on a Cloud Migration project in Columbia, SC.

What You ll Do

  • Make recommendations to management to adjust system performance parameters

  • Design and develop custom integration solutions across enterprise applications

  • Analyze impacts of system changes, installations, and enhancements across interconnected platforms

  • Review and support transition activities, including JCL, schedules, file setups, and cycle execution

  • Monitor production cycles, verify testing, and provide backup support as needed

  • Collaborate with internal teams and external vendors to ensure specifications are met and issues are resolved

  • Participate in quality, production, release, data conversion, and disaster recovery activities

  • Act as an internal consultant, mentor, and change agent for technical teams

  • Support Production Support teams by answering system-related questions and troubleshooting issues

  • Perform installations, configuration, scheduling, and tuning for complex projects

  • Ensure Production and Test environments remain operational and stable

  • Provide leadership or oversight for organization-wide initiatives impacting cloud infrastructure

What You Need

  • Technical experience in systems analysis, design, integration, or programming

  • Advanced understanding of production system support and change impact analysis

  • Strong knowledge of integration, quality assurance, and deployment methodologies

  • Excellent written and verbal communication skills

  • Ability to work effectively in a fast-paced, 24x7 support environment

Required Technologies

  • Cloud networking: Azure VNets, AWS VPCs, Route Tables, NSGs, VPN Gateways, Load Balancers

  • VPN technologies for cloud and hybrid environments

  • Network monitoring and diagnostics tools (AWS CloudWatch, Azure Network Watcher, SolarWinds)

  • Infrastructure as Code tools (Terraform, Azure ARM templates)

  • Agile tools and methodologies


    #IND-1

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About Hansen Talent Group