Senior Technical Writer

Job#: 2089517

Job Description:

Apex Systems is a world class technology services business that incorporates industry or insights and experience to deliver solutions that fulfill our clients' digital visions.

Apex has an opportunity for a Senior Technical Writer. For applicants who are interested in this opportunity, send your updated resume to Mike Konjoian, Account Manager, at .

Here are the details:

Position: Senior Technical Writer

Location: Remote

Project Duration: 12 months w/ possibility of extension or conversion

Rate: Negotiable Based on Experience

Position Overview:

The Insulet UX team is seeking a Senior Technical Writer. This role will be responsible for the creation, maintenance, and management of UX design specification documentation for one of Insulets platforms. A strong background in technical writing is must.

This is a highly collaborative role where you'll partner with multiple cross-functional teams distributed across the country and globally. You'll use your editorial mastery to ensure all documentation content adheres to requirements. Youre able to receive critical feedback and communicate effectively even amongst strong opinions.

You will use your organization and positive communication skills to working strategically with other team leaders and members across the organization. You have a passion for putting our customers' needs first.

Responsibilities:

• Create technical microcopy, such as string and screen IDs, within design files.
• Manage UX strings in support of translation processes.
• Write clear and concise design/technical documentation in support of our regulatory and quality processes (e.g. graphical requirements specifications).
• Responsible for documentation submissions into Product Lifecyle Management (PLM) systems.
• Lead process and tool improvements related to technical documentation within your program.
• Collaborate effectively and frequently with cross-functional stakeholders within and outside of UX, leading the revision process, and any deadlines.

Education and Experience:

• BA or BS in a discipline related to Technical Writing and the English language (e.g. Business Communications, English), or 5-7 years related experience in content creation for a medical device manufacturer and/or equivalent combination of education or experience.
• Minimum of three (3) years' experience writing/editing scientific/medical material in the medical device industry.
• Healthcare, life sciences, or diabetes experience preferred.
• Must have ability to understand medical, clinical, and technical aspects of diabetes management and drug delivery products.

Skills/Competencies:

• Exceptional writing and editing capabilities.
• High level of competency in applied writing skills, especially writing for a lay user audience.
• Precise attention to detail for technical documentation.
• Understanding of common design tools, language, and processes.

To succeed as an individual contributor:

• Excellent project management abilities and process development skills.
• Able to coordinate responsibilities for the program in your care.
• Eagerness and aptitude to learn new technologies quickly.
• Able to prioritize work to meet program timelines and to respond to tight deadlines for urgent matters.
• Strong leadership skills able to influence many varying opinions and stakeholders, and lead through change.

To collaborate as a part of our team:

• Strong interpersonal skills and track record of building collaborative relationships.
• Ability to coordinate and synthesize requirements from a variety of subject matter experts in upstream and downstream functions.
• Comfort with a dynamic agile software development environment.
• Ability to make problems visible and actively participate in solution-finding.
• Immense flexibility: driving a focused approach while being able to pivot in a growing, fast-moving organization.

To work with our tools:

• Proficiency with Microsoft tools and applications; including Outlook, Word, Excel, and PowerPoint.
• Experience with quality management systems like Arena, Polarian, or similar (preferred).
• Proficiency with UX and planning tools such as Figma, Miro, Jira, Confluence, and Smartsheet (preferred).

Additional Information:

• The position can be remote.

NOTE: This position is eligible for 100% remote working arrangements (may work from home/virtually 100%; may also work hybrid on-site/virtual as desired).

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.