Overview
On Site
USD 100,000.00 - 120,000.00 per year
Contract - Independent
Skills
MI
Marketing Intelligence
FOCUS
Process Optimization
Service Delivery
Process Improvement
Workflow
Internationalization And Localization
Analytics
Collaboration
Offshoring
IT Management
SuccessFactors
Communication
Management
ServiceNow
System Integration
Continuous Integration
Continuous Delivery
Jenkins
Atlassian
Apache Subversion
Microsoft Azure
DevOps
Soft Skills
Organizational Skills
Attention To Detail
Continuous Improvement
Privacy
Marketing
Job Details
Location: Southfield, MI
Salary: $100,000.00 USD Annually - $120,000.00 USD Annually
Description: About the Role
Our client is seeking a ServiceNow HRSD Analyst to focus on troubleshooting, continuous improvement, and process optimization within the HR Service Delivery (HRSD) platform. This role is ideal for someone with strong ServiceNow HRSD expertise who enjoys partnering with stakeholders to enhance HR processes and technology solutions.
Key Responsibilities
Required Qualifications
Preferred / Bonus Skills
Soft Skills
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!
Salary: $100,000.00 USD Annually - $120,000.00 USD Annually
Description: About the Role
Our client is seeking a ServiceNow HRSD Analyst to focus on troubleshooting, continuous improvement, and process optimization within the HR Service Delivery (HRSD) platform. This role is ideal for someone with strong ServiceNow HRSD expertise who enjoys partnering with stakeholders to enhance HR processes and technology solutions.
Key Responsibilities
- Troubleshoot and resolve issues within the ServiceNow HRSD platform.
- Partner with HR and technical teams to identify and implement process improvements.
- Configure and enhance ServiceNow HRSD modules, including:
- Catalog Items
- Employee Center Pro
- Workspace
- Virtual Agent & Live Agent Chat
- Advanced Work Assignments & Skills
- Mobile App & Employee Workflows
- ACLs, SLAs, Dynamic Translations, Localization Framework
- Performance Analytics
- Collaborate with onshore and offshore managed service providers.
- Review HR processes and recommend improvements.
- Support HR system integrations and ensure data accuracy.
Required Qualifications
- Certified ServiceNow Administrator (CSA) with HRSD certification.
- 2+ years in an HR generalist or HR functional role.
- 2+ years in HR process/technology management.
- Experience with ServiceNow and SuccessFactors.
- Strong understanding of HR process review and improvement.
- Excellent written and verbal communication skills.
- Ability to manage multiple priorities and work independently.
Preferred / Bonus Skills
- Additional ServiceNow HRSD configuration experience.
- Experience in HR system integration.
- Familiarity with CI/CD and DevOps tools (Jenkins, Atlassian Suite, SVN, Azure DevOps).
Soft Skills
- Strong organizational skills and attention to detail.
- Ability to bridge the gap between business and technical teams.
- Commitment to continuous improvement.
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.